Ready to face interview for Microsoft Dynamics CRM? Do not worry, we are here to help you with job interview preparation. If you are preparing Microsoft Dynamics CRM interview and not sure which questions are likely asked in interview, we suggest you to go through Wisdomjobs interview questions and answers page to crack your job interview. Microsoft Dynamics CRM, CRM stands for Customer Relationship Management that deals with organizations interactions with customers. It focuses on enhancing the relation between customer and company. Using CRM, product sales are increased. Strong managerial skills are needed as there is huge competition. Below is the list of frequently asked Microsoft Dynamics CRM interview questions and answers which gets you ready to face the interviews:
Question 1. What Is Meant By Managed Properties?
Answer :
We can’t customize Managed solution components. By using, Managed properties of Managed solutions users can customize these Managed solution components.
Question 2. What Are The Different Types Of Solutions In Dynamics Crm?
Answer :
There are two types Dynamics CRM solutions:
We have ‘Default Solution’ also in CRM with all components of instance
Question 3. Can We Export Default Solution As “managed Solution”?
Answer :
No. We cannot export Default solution as Managed Solution.
Question 4. What Is Managed Solution?
Answer :
Managed solutions is a kind of completed package that we can distribute to others to install in their CRM organizations.
Question 5. What Is Unmanaged Solution?
Answer :
Unmanaged solutions is a group of unmanaged customizations. Any unmanaged customized solution component can be associated with any number of unmanaged solutions.
We can export an unmanaged solution as Managed solution. We can’t rollback the customizations once import into CRM instance.
Question 6. Can We Update The Components In Managed Solution?
Answer :
No, we can’t update the components in Managed solution
Question 7. How Can We Know The Owner Of Managed Solution?
Answer :
Each Managed solution is linked with Publisher. Publisher indicates the owner of the Managed solution who developed it.
Question 8. What Is The Difference Between Remove And Delete Buttons On Solution?
Answer :
Remove button release the components from the solution whereas Delete button removes the component from CRM system.
Question 9. What Are All The Steps To Create A Solution?
Answer :
Question 10. What Are All The Steps To Export The Solution As Managed Solution?
Answer :
Question 11. What Tables Get Effected When A New User Is Created In Ms Crm?
Answer :
When CRM creates a new user, it writes data to three different tables: [MSCRM_CONFIG].[dbo].[SystemUserAuthentication] [MSCRM_CONFIG].[dbo].[SystemUserOrganizations] [XX_MSCRM].[dbo].[SystemUserBase] The steps for creating the user in CRM is as follows: The first table is populated as soon as you press ‘Save’. Amongst other data, the users GUID in Active Directory is added to the table. Next it tries to bind the user to the chosen organization. Lastly CRM populates the table in wich is used to display CRM users in CRM.
Question 12. On Creation Of Entity How Many Tables Will Be Created At Back End?
Answer :
Entityname+Base , EntityName+ExtensionBase
example: if you created an entity bank then following tables will be created at crm database new_bankbase , new_bankentensionbase
Question 13. Can We Hide Tab In Ms Dynamic Crm Form Using Javascript? How?
Answer :
Yes we can hide particular section using following line of code.
Xrm.Page.ui.tabs.get("tab_name").sections.get("section_name").setVisible(false);
Answer :
If you have multiple worker processes configured then not all of the requests are handled by the same process and thus not the same singleton. so if multiple singleton are handling requests then obviously multiple objects will be created.
Answer :
Navigate to Customization >> Open the Entity >> Open Forms and Views >> Open Form >> Select Form Properties >> Open Display Tab >> Check/Uncheck the "Enable the Form Assistant" and "Expanded by Default".
Question 16. What Are The Maximum Number Of Tabs Allowed On A Microsoft Dynamics Crm 4.0 Form?
Answer :
Eight.
Answer :
The 21st User will get created in MSCRM but that user will be in disabled state.
Question 18. Can We Modify The Name Of Root Business Unit?
Answer :
No; We will have to re-install MSCRM.
Question 19. How To Join Two Table Using Query Expression?
Answer :
Using Linked entity. You should always try to minimize the number of SWS calls that we make in the database. Often during code review it is explored that the number of Microsoft CRM web-service could have been reduced by making use of the Linked-entity concept. So we should always look for the opportunity to minimize the effort.
Question 20. How To Create A Custom Entity Record Using Sdk?
Answer :
Using Dynamic Entity.
Question 21. What Is 'append' And 'append To' Privilege In Mscrm? Give One Example Of It?
Answer :
Append' and 'Append To' priviledges works together. 'Append To' priviledge will allow other entities to get attached with the entity. 'Append' priviledge will allow the entity to attach the records to the entity with 'Append To' privildege.
Let us understand this with simple example:Let us say that you want to attach a note to a case then note entity should have 'Append' access right and case entity should have 'Append To' access right.
Let us take one more example to understand this. Suppose you have two custom entities called 'TestCustomEntity1' and 'TestCustomEntity2'. You want to attach the 'TestCustomeEntity2' records to 'TestCustomEntity1'records. For this you need to have 'Append' access right on 'TestCustomEntity1' entity and 'Append To' access right on 'TestCustomEntity2'.
Now guess will I be able to attach the records? Answer is "NO" because we need to create a 1:N relationship between 'TestCustomEntity1' and 'TestCustomEntity2'.
Now the user who has above mentioned access right in his security role will only be able to add 'TestCustomEntity2' records to 'TestCustomEntity1'.
Answer :
A plug-in is an custom business logic which functions for integrating microsoft dynamics CRM 2011 with microsoft dynamics CRM online. This integrating is to augment or modify the standard behavior of the platform.
Question 23. What Is The Difference Between Dialogs And Workflow?
Answer :
Dialogs refers to synchronous processes which requires user input, a wizard like interface. Where as Workflow refers to Asynchronous process which requires no user input and its an background process
Question 24. What Is Workflow?
Answer :
workflow involves the automation of business processes from one party to another whose actions are in accordance to a set of rules.
Answer :
The user requires an system admin or system customizer security role and membership in the development administrator group, in order to register a plug-in with platform. Whereas, the user can use the web application for workflow.
Question 26. What Is E-mail Router In Microsoft Dynamics Crm?
Answer :
E-mail router in MS CRM forms the software component which creates an interface between the Organization’s messaging system and the microsoft dynamcs CRM deployment.
Question 27. Does My Active Directory Domain Should Have Microsoft Exchange Server Installed In It?
Answer :
No, it is not neccesary. One can use in-house or external SMTP and POP3 services.
Answer :
One can use the following pathway to ensure this– Navigate to Customization >> Open the Entity >> Open Forms and Views >> Open Form >> Select Form Properties >> Open Display Tab >> Check/Uncheck the “Enable the Form Assistant” and “Expanded by Default”.
Question 29. What Is Meant By Metadata Services Of Mscrm?
Answer :
The metadata of MSCRM holds the information about the attribute and the entity. For instance, platform name, datatype of attribute, size of the attribute, display name, etc
Question 30. What Is Discovery Services?
Answer :
The discovery services function for determining the correct organization and URL.MSCRM has many servers, each of which it, might be dedicated to multiple Organization
Question 31. Business Rules,javascript Method Which One Trigger The First?
Answer :
javascript method is clientside program and syncronous and business rules are asynchronous process so javascrit execute first.
Question 32. How Should Is Change Execution Order Between Synchronous Workflow And Plugin?
Answer :
we have tool synchronous event order in ToolBox by using we can able to update Rank of workflow.
Question 33. Maximum Number Of Processes, Stages, And Steps In Business Process Flow's?
Answer :
To ensure acceptable performance and the usability of the user interface, there are some limitations you need to be aware of when you plan to use business process flows:
Question 34. Which Security Roles Allow You To See Secured Fields?
Answer :
System Administrator : The System Administrator field security profile gives full access to all secured fields in Microsoft Dynamics CRM. By default, all users who have the System Administrator security role have this profile. This profile is system managed and can’t be updated or deleted.
Question 35. What Will Happen If Multiple Profiles Assigned To User/team?
Answer :
User/Team receives the least restrictive permissions
Answer :
No, there are a few additional rules that apply to certain attribute data types.
Boolean attributes can be secured for create and update operations but not for read.
Option set attributes can be secured for create, update, and read when a default value is unspecified.
Answer :
There are thousands of attributes from all entities those can secured with field level security. We can get those attributes in 2 simple ways:
Question 38. What Type Of Operations And Data Can Be Audited In Crm?
Answer :
Below data and operations can be audited in CRM:
Question 39. How Do Secured Fields Behave For Offline Synchronization?
Answer :
Only the secured field values that you have access to replicate into the offline database. If you don’t have access to the data, it is not saved offline.
Question 40. How Do Secured Fields Behave For Filtered Views?
Answer :
Filtered views will not return data for the secured fields if the calling user does not have authorization for the fields. When no field security is applied for any of the view’s attributes, the filtered views return complete data.
Question 41. How Do Secured Fields Behave When Records Are Shared?
Answer :
A user with access to a secured field in a record can choose to share it with another user or team. The user can only give the access that they have on the record. For example, to share the record and grant Update privileges, the user must have update privileges.
You can share a secured field on a particular record with Read and/or Update with a security principal (user or team). The user or team members with whom the record was shared now have that type of secured field access only on the shared secured fields on only that particular record, even if the user or team member to whom it was shared does not have a field security profile that gives them access.
Question 42. How Do Secured Fields Behave For Retrieve And Retrievemultiple?
Answer :
When user call the Retrieve/RetrieveMultiple messages, CRM evaluates if the user has access to each retrieved record and each secured field. CRM wont show error message if the retrieve column set contains secure fields instead null values are returned for secured fields.
Question 43. How Do Secured Fields Behave For Create Or Update?
Answer :
If user prepares an object with secure fields to Create/Update a record then it will show “Insufficient permission” error on creating/updating the record.
Question 44. Where Can We Get Organization And Discovery Service Urls In Crm Instance?
Answer :
Navigate to Settings –> Customizations –> Developer Resources
Question 45. What Is The Max Chars Limit For “multiline Textbox”?
Answer :
The Maximum Chars limit For “Multiline textbox” is 1048576
Question 46. What Is The Lookup Data Type And Where It Will Be Placed?
Answer :
It will be created on 1:N relationship mapping and will be placed at “N” side entity
Question 47. What Is The Char Limit For Custom Components Pre-fix?
Answer :
2-8
Question 48. What Are Requirement Levels We Have To Create A New Field For An Entity?
Answer :
Question 49. What Are The Default Settings For Field Level Security And Auditing?
Answer :
Question 50. Where Does Crm Store Option Set Values In Sql Server?
Answer :
StringMapBase
Question 51. What Is The Maximum Limit Of Records Can Be Displayed In Crm Grid View?
Answer :
The maximum limit of records can be displayed in CRM grid view is 250.
Question 52. Where Can We Change The Number, Currency And Time Formats?
Answer :
Question 53. What Are The Different Data Types We Have In Crm?
Answer :
Question 54. Where Can We Set The Default Module And Entity To Get On Opening Crm?
Answer :
Question 55. Where To Do The User Related (personal) Settings?
Answer :
Question 56. Where To Change The #of Records Count Limit That Displaying In Entity Grid View?
Answer :
Question 57. What Are The Permission We Can Restrict On Specific Field With Field Level Security?
Answer :
Below are the security permission that we can restrict the users/teams on individual fields:
Question 58. What Are The High Level Steps To Enable Field Level Security?
Answer :
Question 59. What Will Happen If A Field Is Enabled For Field Level Security?
Answer :
Question 60. What A Field Level Security Profile Contains In Crm?
Answer :
Field level security profile contains all the fields from all entities which are enabled for field level security.
Microsoft Dynamics Crm Practice Test
All rights reserved © 2020 Wisdom IT Services India Pvt. Ltd
Wisdomjobs.com is one of the best job search sites in India.