* Knowledge on Internet troubleshooting * Need to Handle US & UK Technical Support Calls. * Providing Technical Service's & Sell Warranty Plans. * Attending Inbound calls relating to Computer, Printers, Router ,Email ,Facebook and Other Related Peripherals and Issues. * Providing Technical Service's & Sell Warranty Plans. * Should be Comfortable with Rotational Night Shift +cabs +5 days working Desired Candidate Profile Fresher or Candidate with Minimum 1 Year experience on troubleshooting of Laptop/Desktop/Windows Technical Issues(Voice/ Remote). *Should Possess Good Communication. *Should be comfortable with 24*7 shifts. *Should be comfortable with Remote Support/ Voice Process. *Graduate/ Undergraduate/ 12th Pass can Apply.
Education qualification: Graduate in any discipline/Under graduates/Dropout Shifts: Candidate should be ready to work in 24*7(Rotational Shifts) Age: 18-32 Years Language: Should be fluent in spoken and written English Minimum work experience: Fresher can also apply Specialized skills required (Travel): Travel diploma /certificate/ degree and/or work experience of any Global Distribution System (Amadeus, Galileo, etc.) Specialized Skills Required (Non Travel): Good Communication Skills with Customer Service skills, any experience in BPO will be an added advantage Note: B.Tech/ BE/Technical Diploma less than 65% will only be considered.
A charged work environment with like-minded colleagues makes every day at work an adventure. Convergys gives you the best growth opportunities and an awesome place to come to work. Join Convergys and change your career into an exciting journey! Now Hiring - Customer Service Associate | Technical Support Associate. Eligibility: Graduates/Under Graduates, Freshers/experience with good communication skills BE/B.tech fresher's can also apply Location Convergys Gurgaon Shift: US Rotational Shifts (Free 2way Transport) Salary: Salary Up to 3 lacs per annum & attractive Incentives Additional Benefits- *Two way A/C cabs. (Convergys was awarded for best in industry transport service). *Medical insurance worth 1 lakhs. *Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs *Gratuity *Education Assistance plan - Annual entitlement of up to INR 24,000. *Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories.
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