Itil Configuration Management Tutorial


What isITIL configuration management tutorial?

ITIL configuration management is a configuration framework tool offered to provide the guidelines to the end users on all elements of end to end service management. It It includes all concepts like spectrum of people, processes, products and use of partners.

Audience

This tutorial is designed for the learners and as well as professionals to who wants to pursue ITIL certification.

Prerequisites

To learn this tutorial one must have basic understanding of the terms such as Information Technology, Infrastructure, Services, and Service Level Agreements etc.
Next Topics »
Cm Planning And Management
What Is Itil Background
What Is Configuration Management
Overview Of Configuration Management Cm Planning And Management What Is Itil Background What Is Configuration Management Configuration Management Data Technical Challenges Involved Configuration Management Discipline Gathering And Analyzing Requirements Setting Up The Requirements Gathering Sessions Analyzing Determining Scope, Span, And Granularity Scope Of Cmdb Pan Of Cmdb Documents Granularity Of Your Project Customizing The Configuration Management Process Standard Itil Configuration Management Framework Common Procedures And Customizations Modifying The Process To Fit Business Goals What Is The Appropriate Level Of Process Detail Planning For Data Population The List Of Data For The Cmdb The Importance Of Naming Conventions Putting Together A Useful Project Plan Documenting The Project Tasks Putting All The Pieces Together Choosing The Right Tools Different Types Of Configuration Management Tools Integration Capabilities Performing A Tools Trade Study Implementing The Process Challenges In Hiring Team For Configuration Management Configuration Management Service How To Create A Documenting Work Procedures Building Training Materials Methods Of Assessing Process Effectiveness Populating The Configuration Management Database Data Integration Cmdb Integration With Data Sources Choosing And Running A Pilot Program Why Pilot Is Good Selecting A Right Pilot Project Measuring Your Pilot Project How To Run The Effective Pilot Evaluating The Pilot Documenting Causes When Pilots Fail Communication And Enterprise Roll Out How To Start Wider Scale Deployment. How To Create A Communication Plan Growing From Pilot To Deployment Reaching Into Corners Building A Configuration Management Team Configuration Management Architect Implementation Roles Categories Operational Roles Importance Quality Role The Many Uses For Configuration Information Standard Reports About Configurations Analyzing Single Points Of Failure The General Flow Of It Chargeback Planning Equipment Refresh Compliance With Software License Compliance Measuring And Improving Cmdb Accuracy How To Define Accurate Configuration Data How To Go About Measuring Accuracy Improving Accuracy Improving The Business Value Of Configuration Management An It Services Catalog Understanding Of Business Impact Analysis How To Establish It Governance Itil Configuration Management Interview Questions Itil Configuration Management Practice Tests