• Walkin interview in Chandigarh - We R Looking for CSR, TL, QA, MIS, Trainers for BPO @ Chandigarh. To Apply Call +91 97799-24404 | 8668030

Connecting The Dots

    Walkin Interview

  • 06th Dec 2018 - 06th Jan 2019
  • 10.00 AM - 6.00 PM

Job Description

Hiring CSR, TL, QA, Trainers, MIS & Managers . Call +91 97799-24404 to schedule the interview.

This a rare opportunity to share in the vision and success of a growing BPO company in Tri City Chandigarh

A job that will keep you engaged, smiling and eaing more money every year.

 

POSITION OVERVIEW



  • As a Customer Service Representative (CSR), you will be responsible for inbound phone interactions with customers.


  • You will provide customer service and educate customers on products and services.


  • Candidates should be highly reliable, have great communication skills and be willing to constantly lea on the job.




 

 

WHAT IS A CUSTOMER SERVICE REPRESENTATIVE?



  1. In this role, you will be responsible for handling inbound customer service inquiries using state of the art contact center technology and customer experience methodology.


  2. As a highly trained expert on products, technology and business process, you will work on behalf of some of the most recognized brands in the world.


  3. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure best in class customer experience.


  4. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.




In addition to being an all-around great asset to the client, our entry level customer care representatives are responsible for the following tasks:-



  • Listen to and resolve customer issues


  • Utilize systems and technology to complete account management tasks


  • Recognize opportunity and apply skills to help customers


  • Explain and position the products and processes when interacting with customers


  • Appropriately escalate customer dissatisfaction


  • Ensure first call resolution through problems solving and effective call handling




 

 

 

 

 

Best Regards,

Sourabh Bakshi

Team Connecting The Dots

Call Us +91 97799-24404
http://connectingthedot.in
sourabh@connectingthedot.in

Profile Summary

Walk in Date:06th Dec 2018

Walk in Deadline:06th Jan 2019

Walkin Time:10.00 AM - 6.00 PM

VenueConnecting The Dots rn46 D SBP Homes Ext 2 rnSector 126 rnGreater Mohali

Industry:BPO/ITES

Salary:200000.0 - 500000.0

Function: ITES / BPO / KPO / Customer Service / Operations

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