• Walkin interview in Mumbai - Walk in Interview For Helpdesk Coordinator | 23159395

Inspirisys Solutions Limited

    Walkin Interview

  • 22nd Jul 2019 - 26th Jul 2019
  • 10 AM

Job Description

Walk in interview for the position of Helpdesk Coordinator Qualification Any Graduate Date 22 July 19 to 26 July 19 Time 1000 AM to 0400 PM Experience 1 to 3 Yrs Job Location Pune Interview Venue Inspirisys Solution Limited Tex Centre L wing, 2nd Floor, 26 - A HDFC Bank Compound, Chandivali Road, Andheri (East)| Mumbai 400 072 Contact Person Rahul B Job Description Provide Help Desk support for End users and Level 1 Support for IT Infrastructure and Applications Meet established service level metrics for call response, technical support, and customer service Log Incidents / call tickets into Service Now, monitor incoming customer ticket queues for assignment, follow-up, and resolution Use remote tools such as Dame Ware / BOMGAR to troubleshoot and resolve end users laptops, desktops, mobile devices (Apple iPad / iPhone, Android Phones, Blackberry devices and other mobile smart phones) Follow and complete Help Desk opening and closing checklists Research and update Knowledge Base for solutions that can be used to provide first-contact resolution

Profile Summary

Walk in Date:22nd Jul 2019

Walk in Deadline:26th Jul 2019

VenueInterview Venue: Inspirisys Solution Limited Tex Centre L wing, 2nd Floor, 26 - A HDFC Bank Compound, Chandivali Road, Andheri (East)| Mumbai 400 072 Contact Person :: Rahul B

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