• Walkin interview in Pune - Walk-in For Customer Support (US Process) in Baner, Pune | 25615611

CRIF Solutions Private Limited

    Walkin Interview

  • 20th Jan 2020 - 24th Jan 2020
  • 10 AM

Job Description

Greeting, Job Description Primary Manage all requests through Select Support email queue Manage all requests through Updates email queue SAIL configuration assistance Rate tables, Credit Tier Sets, Reserve Methods, etc Administration support Dealer Track/Route One login/document posting Select Choice and Select Aggregate rate sheet maintenance/administration Create dealer faxes, promos, announcements for rate sheet distribution C Coordinate directly with Operations Manager/Implementations Manager/IT Manage client services calendar documents/faxes Right fax Phonebook management Select Connect End of Month reports Daily Select Connect ACH procedure Coordinate adjustment requests with accounting department Provide support to all clients via phone/updates email queues Assure all customer support documents are stored in 20/20 Provide reports to internal staff and customers as requested Manage new dealer set up processes and audit checks Administrate dealer and lender account changes with appropriate approval from client Prepare market meeting presentations Assigned with minimum number of clients to support   Supplementary Language skills fluent English Excellent customer service skills some ability to manage clients through phone calls and emails with the utmost professional conduct Intermediate experience in Microsoft Office tools (Word, Excel, PowerPoint and Visio) Ability to multi-task at a high level Self-learning ability and high initiative encouraged Help Desk Support and Technical experience is a plus   Qualification s Any Graduate/Post Graduate preferably in Commerce or equivalent 2 to 5 years' experience of working in a multinational BPO / KPO units Must have worked in an international functional team Coordinating and getting the work done Desired Skills Communication - Good to Excellent English communication Speaking, Reading & Writing Good drafting and presentation skill Eyes for detail Project Management Customer Service Dealing with difficult people Organization Help Desk Support Excellent Communication Shift 930 PM to 630 AM (US process) Experience 6 months+ Salary up to 42 LPA Location Baner, Pune Please walk-in directly to the below address with your resume CRIF Solutions Private Limited Axis Centra I 6th Floor I Survey No 62/1/4 Baner I Pune-411045 | Maharashtra | India Landmark Above Kia Motors / Opp Bitwise         

Profile Summary

Walk in Date:20th Jan 2020

Walk in Deadline:24th Jan 2020

VenueCRIF Solutions Private Limited Axis Centra I 6th Floor I Survey No. 62/1/4 Baner I Pune-411045 | Maharashtra | India Landmark : Above Kia Motors / Opp Bitwise Off:+91-020-67642952 (view on Map)

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