• Walkin interview in Chennai - Technical Support - Hindi Voice Process Opening @ HGS Chennai | 23440600

Hinduja Global Solutions Limited

    Walkin Interview

  • 26th Aug 2019 - 28th Aug 2019
  • 10 AM

Job Description

Great Opportunity for Fresher !!! Greetings from Hinduja Global Solutions About HGS Hinduja Global Solutions (HGS), part of the multi-billion dollar conglomerate Hinduja Group, has been offering Business Process Management (BPM) solutions for more than four decades A leader in customer experience management, HGS mission is to optimize the customer journey to make its clients more competitiveHGS has built expertise focusing on Customer Experience Management, Back Office Processing, Contact Centers, Data Analytics, Digital and Interactive Solutions and HR Solutions Today, HGS partners with 190 of the worlds top brands for core BPM services and 600+ payroll processing clients It is the only outsourcing provider that takes a true globally local approach, with local leadership teams who understand the market The global delivery network serves international customers both onshore and offshore to drive efficiencies and delivering customer delight We have immediate opening for Voice ProcessPlease find below the details Job role Associate Position Technical Support - Voice Compensation Depends on Skills Shift Rotational (Day & Evening) Job Type Permanent Qualification Diploma / UG / PG Age Below 28 years Cab Drop Available for Evening Shift Position Summary Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business Specialists requires an intimate knowledge of the products or services being sold, great communication skills and sales experience The ability to cross-sell products is also essential Demonstrated success in sales and customer service is required Roles and Responsibilities * Answers inquiries by clarifying desired information; researching, locating, and providing information through email/chat and some cases through outbound calling * Determines requirements by working with customers * Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; * implementing solutions; escalating unresolved problems * Fulfils requests by clarifying desired information; completing transactions; forwarding requests Skills - * Good Communication in English * Regional Language Communication Skill- Tamil / Telugu * Analytical skills * Basic Telephone Etiquettes * MS Office * Basic Computer Knowledge Interview Mode Face to Face & Telephonic Document to Carry Updated Resume ,Full Size Aadhaar Card & Passport Size Photo Interested candidates can walk into the below address from August 26,2019 to Aug 28,2019 Timing 10am -12pm Please mention " Malathy" on the top of the resume You can also refer your friends Venue Hinduja Global Solutions,5th Floor, Jayanth Tech Park, Padmini Gardens, Mount Poonamallee Road,Nandambakkam, Chennai-89 Note This is fresher opening Regards Malathy M Talent Acquisition Executive 9789911958

Profile Summary

Walk in Date:26th Aug 2019

Walk in Deadline:28th Aug 2019

VenueHinduja Global Solutions,5th Floor, Jayanth Tech Park, Padmini Gardens, Mount Poonamallee Road,Nandambakkam, Chennai-89.

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