• Walkin interview in Mumbai Suburbs - Team Leader - CRT - Mumbai | 25482575

ICICI Lombard General Insurance Company Limited
  • 6 - 8 Years
  • Mumbai Suburbs

    Walkin Interview

  • 10th Jan 2020 - 16th Jan 2020
  • 11 AM

Job Description

1 Establish work procedures and processes that support company and departmental standards and strategic directives 2 Clearly define responsibilities for all levels and develop key performance indicators/goals to ensure effective and efficient operation of the call centre 3 Continuously engage with other functions in the Organization to improve processes by eliminating gaps for better service delivery and an inclusive culture for the Call Center Team 4 Assist the Site Head in ensuring that a healthy, performance oriented and positive culture prevails in the Call Center 5 Asisst the Site Head in ensuring work-as-usual in absence of a peer ie, another Managers absence on the floor 6 Effectively manage customer escalations 7 Spear head Reward and recognition and other engagement activities at the Center 8 Undertaking regular one-to-one meetings, team meetings at various levels, training and counselling/coaching sessions for all direct reports, conducting regular performance appraisals and remuneration reviews 9 Budgetary management Send CV's on arpitasingh exticicilombardcom

Profile Summary

Walk in Date:10th Jan 2020

Walk in Deadline:16th Jan 2020

Venue13th Floor, ICICI Lombard GIC Ltd., Vishwaroop IT park, Opposite Vashi Railway Station, Behind Raghuleela Mall, Vashi, Navi Mumbai. Interviewer - Arpita Singh

Why not try out our free online tutorials and gain an edge?

People who search this job also searched for the following Keywords