• Walkin interview in Mumbai - Team Lead Customer Service / Inbound - Domestic | 25348627

Epicenter Technologies Pvt. Ltd

    Walkin Interview

  • 26th Dec 2019 - 27th Dec 2019
  • 12 PM

Job Description

  Required Candidate profile Good communication skills Experience in managing inbound process Should have experience working in BPO background Should have team handling experience Analytical Skills and data analysis using excel PowerPoint making & presentation skills Readiness to work in various shifts and weekends based on organizational requirements Basic understanding of key Financial evaluations and sensitivity to managing process P&L Strategy development and knowledge of operational metrics like attrition, service levels etc Should have the ability to create staffing and scheduling models and prepare RCA and improvement action plans Good negotiation and persuasive skills Perks and Benefits Negotiable RoleTeam Leader -(NonTechnical) Industry TypeBPO / Call Centre / ITES Functional AreaITES, BPO, KPO, LPO, Customer Service, Operations Employment TypeFull Time, Permanent Role CategoryVoiceRequired Candidate profileEpicenter is a leading provider of Business Process Management Solution's, founded in the year 2000 and began its operations in 2001 It is a part of the USD 24 Billion Kalyani Group, a leading industrial house in India and among the largest and technologically most advanced manufacturers of Forged & Machined components in the worldPerks and Benefits Negotiable

Profile Summary

Walk in Date:26th Dec 2019

Walk in Deadline:27th Dec 2019

VenueSalasar Business Park, Off 150 Feet Flyover Road,Bhayander (West)THANE,Maharashtra,India 401101

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