• Walkin interview in Mumbai - SBICAP Securities Walkin for Customer Support Executive Calls/ Emails | 8949820

SBICAP Securities Limited

    Walkin Interview

  • 09th Jan 2019 - 11th Jan 2019
  • 11:00 AM
Sorry, this Walkin is no longer open

Job Description

Greetings from SSL HR Team,
We have On Roll Opportunity waiting for Customer Service Group for Inbound Calls and Email Desk,
Role - Customer Support Executive
Location - Lower Parel
Experience - Minimum 1 year of relevant experience into BFSI sector
Job Role (Call Process):-
Helping clients with necessary product knowledge of online trading process and guiding clients.
Resolving the client queries within the defined timeframe.
Strong oral and written communication skills which includes (Fluency & Coherence, Grammatical ability, Pronunciation & Interactive Communication)
Basic Computer knowledge is required.
Possess good organizational and time management skills
Display strong initiative in resolving issues of customers
Exhibit strong teamwork
Must be capable of demonstrating problem solving skills

Job Role for Email Desk:-
1)Responsible for attending clients queries over email through internal customer support team
2)customer queries with respect to back ofice queries need to be assist
3)Email with proper addressing to the query is the basic requirement
4)Email need to be address to the internal team and not driectly to Stalkholders/Clients of SSL
5)Good communication and email writing skill is must.

Profile Summary

Walk in Date:09th Jan 2019

Walk in Deadline:11th Jan 2019

VenueSBICAP Securities Ltd Marathon Futurex, 12th Floor,A&B -Wing, N.M. Joshi Marg, Lower Parel, Mumbai - 400 013

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