• Walkin interview in Bangalore - redBus Walkin for L1 & L2 Support Engineer / Ope | 8960713

redBus.in

    Walkin Interview

  • 11th Jan 2019
  • 10:00 AM
Sorry, this Walkin is no longer open

Job Description

Skills required:
1.Excellent interpersonal and communication skills, both (written and verbal communication).
2.Good aptitude.
3.Good in writing complex SQL queries.
4.Basic knowledge of a programming language/scripting language.
5.Knowledge of relevant software computer applications and equipment.
6.Strong problem-solving skills
7.Effective listening and client-facing skills

Experience Required:
1.Experience - 0-2 Yrs.
2.Primary Skill - SQL /Oracle
3.Any other programming/scripting language like java, net, python, javascript.
4.Understanding of SDLC.
5.Desired Prior working experience in technical support or related functions.
6.Education background (BE / BTECH / M.Sc. computers/ BCA / MCA or any other relevant degree).
7.SQL/oracle certified (optional)

Essential Functions:
1.Interact with end users to provide and process information in response to inquiries, concerns, and requests about products and services.
2.Gather information and determine the issue by evaluating and analyzing the symptoms.
3.Follow standard processes and procedures.
4.Evaluate issues and escalate to relevant team(s) or department(s) if needed.
5.Collaborate with other teams, departments and divisions to resolve issues.
6.Stay current with system information, changes and updates.
7.Tracks each issue to closure and monitors / collates the type of issues occurring frequently.
8.Works with the relevant team to resolve or automate the frequent concerns.
9.Proactively interacts with regional teams / stakeholders to understand concerns.

Profile Summary

Walk in Date:11th Jan 2019

Walk in Deadline:11th Jan 2019

VenueIbibo Group Pvt. Ltd.,Ground Floor Tower B1, Golden Enclave , Corporate Block Old Airport Road , Bangalore -560017

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