• Walkin interview in Chennai - Microland walk-in for Desktop Support Engineers | 8972181


    Walkin Interview

  • 13th Jan 2019
  • 9:00 AM
Sorry, this Walkin is no longer open

Job Description

1. Resolve / fulfill incoming Service Desk incidents and requests from internal staff.
2. Provide IT support for many technologies (mostly Microsoft) to a wide user base.
3. Handling incoming telephone calls, emails and self-service tickets in a customer friendly and professional manner.
4. Record all actions, conversations and work undertaken in the IT Service Management Tool (Service Now).
5. Within Service Now, use the knowledge base for known errors and work around to aid diagnosis or resolution.

Profile Summary

Walk in Date:13th Jan 2019

Walk in Deadline:13th Jan 2019

VenueMott MacDonald Regus Business Centre, Olympia Technology Park, 3rd Floor, Level 2, Altius Block 1, SIDCO Industrial Estate, Guindy, Chennai - 600 032.

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