• Walkin interview in Thane - Mega Walk in Drive at Convergys/concentrix | 8608023

CONVERGYS India Services Pvt Ltd
  • 0 - 3 Years
  • Thane

    Walkin Interview

  • 29th Nov 2018 - 08th Dec 2018
  • 11:00 AM
Sorry, this Walkin is no longer open

Job Description

Mega Walk in Drive at Convergys/Concentrix for an excellent start to career from 29th November '18 & 8th Dec 2018 (Monday to Saturday)
Please call HR Amreen Sabha once you reach venue.-- 9886210024
NOTE: Kindly mention "Amreen Sabha" on top of your Resum e.
Nature of Business:
Full Time and technical Semi Voice program, troubleshooting of software and applications
Inbound Technical Customer Service
Document troubleshooting steps clearly
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
Listen attentively to customer needs and concerns; demonstrate empathy.
Clarify customer requirements; probe for and confirm understanding of requirements or problem.
Confirm customer understanding of the solution and provide additional customer education as needed.
Prepare complete and accurate work and update customer file.
Maintain broad knowledge of client products and services.
Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity

Candidate Profile:
Under Grad/Graduate Any graduate ( Freshers & experience can apply.)
Note:- Btech BE freshers are not eligible With ICC Experience can apply

Ability to demonstrate strong analytical, problem solving and multi- tasking skills.
Must be a Team Player.
Shift: Australian Process Rotational Shift. 2 rotational off (2way Free Transport)
Salary: Upto 2.5L pa (Based on Experience)
Note: Joining Date - Immediate

Additional Benefits
Grab this Opportunity for attractive Salary & Incentives.
Education Assistance plan Annual entitlement of up to INR 24,000.
Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories.
Opportunity to enroll in Convergys football club.

Profile Summary

Walk in Date:29th Nov 2018

Walk in Deadline:08th Dec 2018

VenueConvergys- 11th Floor, G-Corp, Kasarwadavli, Next to Hypercity Mall, Ghodbunder road, Thane west

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