• Walkin interview in Bangalore - Walkin Interview For International Voice Process | Technical Support | 23531544

  • 1 - 6 Years
  • Bangalore, Electronics City Phase 1

    Walkin Interview

  • 17th Oct 2019 - 31st Oct 2019
  • 1 PM

Job Description

Technical Support Specialist Are you a customer service professional with an interest in technology? If so, this could be the role for youWe are looking for a self-motivated individual with excellent technical background Our Technical Support Specialist will provide Multi-level assistance by diagnosing and troubleshooting software as well as hardware problems from our customers with the goal of providing the best solution In this role you will Troubleshoot customers software application and/or hardware support, configuration and utilization guidance by email/telephone, remote access and diagnostics Resolve Hardware, Software Technical, troubleshoot Laptop Desktop, Networking Troubleshooting network problems like network errors, connectivity issues Assembling, installing and troubleshooting computer hardware Installing, troubleshooting & maintaining of operating system, Laptops and notebooks Installing and managing Applications on Remote Troubleshooting Internet Problems Both Internet, Intra-Net & VPN Managing customer expectations regarding estimated response times What were looking for Minimum of 6 months of experience with Technical Support for international customers The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions Demonstrated ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer Responsible to provide excellent customer service, solving questions and complaints related to electronic products including high definition consumer goods Excellent communication skills and high emotional intelligence Personal interest in consumer electronics and IT related products and services Collaborates with customers and advises about technical issues Answers questions regarding issues, and makes recommendations Excellent Problem Solving and Customer Service Skills Ability to think creatively and should have positive attitude Strong analytical & Interpersonal skills Benefits Best in the industry pay Performance based incentives Excellent growth opportunities from internal IJP's Regular Rewards and Recognition Program Monthly Employee Engagement Activities Free unlimited meals Free transportation (both ways) for maximum ease Security Escort for women taking Company cab post 9PM Housing conveyance allowance Medical Insurance Perks and Benefits Free Transportation & food provided , Monthly Incentives

Profile Summary

Walk in Date:17th Oct 2019

Walk in Deadline:31st Oct 2019

VenueTelligent Support LLP 92/1B, Electronic City, Phase 1, Bangalore-560100

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