• Walkin interview in Hyderabad - IBM walk-in for Technical Support Associate | 5568784

IBM

    Walkin Interview

  • 01st Jan 1970 - 11th Jan 2020
  • 11:00 AM - 02:00 PM

Job Description

Involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across NA, EMEA & AP
Handling inbound calls / emails / chats resolving technical issues for end users
Proficient in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
Proficient in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
Ability to identify basic hardware parts and awareness of basic hardware concepts
User level familiarity with at least one e-mail client - Outlook, Notes etc
Skilled in commercially standard software applications and major desktop operating systems
Awareness of basic networking concepts and technologies
Questioning / probing skills, as relevant to the issue and level of the caller
Fluency in English Communications Skills (both spoken and written) / soft skills

Profile Summary

Walk in Date:01st Jan 1970

Walk in Deadline:11th Jan 2020

VenueIBM India Pvt. Ltd., Building no 3, Mind Space, Rajeha IT park, Hyderabad.

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