• Walkin interview in Gurgaon - Hiring Team Leader Bpo Gurgaon | 23149342

Radical Minds Technologies Pvt. Ltd.

    Walkin Interview

  • 19th Jul 2019 - 31st Jul 2019
  • 9 AM

Job Description

Greeting From Radical Minds Hi, We have an urgent requirement of team leader for domestic/Travel process Job Description The holder of this role is responsible for supervising and handling teams and for resolving process/product related doubts and questions Floor walks for handle escalation and for the purpose of resolving concerns and doubts of the associates Answer the associate's queries on the process and product Monitor the calls taken by the associates and provides them feedback Supervise the team on the floor along with the assistant manager and the team leadersGives feedback to the associates on their performance, advise, mentors and motivates them to achieve their target Conducts team meetings on a weekly basis and provides feedback to the associates on their performance Check the team reports generated for any error and correct the same or provide feedback to the associates Should have very good communication skills Update self regularly on the process changes,process manuals Desired Candidate Profile * Good Communication Skills * Good Interpersonal Skills * Good Presentation skills * Should have knowledge in MS Excel, MS Word and power point * Should be able to identify situations, reasons which may impact the business and end user *Immediate Joiner CONTACT PERSONRaj Kumari CONTACT NO7053490016

Profile Summary

Walk in Date:19th Jul 2019

Walk in Deadline:31st Jul 2019

VenueRadical MInds Technologies Pvt Ltd. Plot No.368 Udyog Vihar Phase 2,Gurgaon. Contact Person: Raj Kumari Contact NO.7053490016 rajkumari.tiwari@radicalminds.net

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