• Walkin interview in Mumbai - HDFC Bank Walkin for PB, RM, ABM, Imperia RM | 8980548

HDFC Bank Limited

    Walkin Interview

  • 16th Jan 2019
  • 10:00 AM
Sorry, this Walkin is no longer open

Job Description

People with Sales experience only can apply.
Personal Banker:
Achieve sales targets and providing Customer service
Relationship Management for a Portfolio of customers
Responsible for Cross Sell & enhancing relationship with existing customers
Customer service to ensure walk in customers issues
Selling of Investment products like Mutual Fund, Insurance & Current account & Saving account
Managing Operations like A/c opening, Fixed Deposit, Lockers, and Forex etc
Deepening of existing Current account & saving account relationships
Generation of referrals from internal database
Customer acquisition & cross sell to walk in customers
Report Generation & filing
Generate business and cross sell all products and services of the Bank
Enhance the value of existing accounts of Current account & saving account customers. Retention of accounts
Pins custodian
Review all critical reports, monitor cash levels, fraud control, etc
Cost Management and staff productivity
Branch administration & ATM (onsite) management
Branch Operations and Audit Compliance

Education: Any Graduate/Post Graduate/Professional Degree
Minimum 1 year(s) of working experience in the related field is required for this position
Sales/Marketing skills are required
Candidate should possess good Communication Skills
Required skill(s): Direct Sales, Interpersonal and Influential skills, Customer Service
Preferred skill(s): Ability to learn, Banking operations

Relationship Manager:
Managing the High Net Worth customers of the Bank
Achieving the Business targets assigned in terms of cross selling, enhancing and upgrading the High Net Worth relationships.
Profiling Customers and provide financial products to meet customer needs
Ensuring the highest levels of service to the High Net Worth customers
Providing Financial planning & Investment Advise
Sales targets spread across Liabilities, Retail Assets, Business Banking, Forex, Credit Cards, Online trading etc.
One point contact for all requirements of High Net Worth customers in the Branch
Acquisition & Servicing of High Net Worth customers

Education: Any Graduate/Post Graduate/Professional Degree
Minimum 3 years of work experience in Retail Branch Banking
Knowledge of the Banking Industry and Financial Markets
Good Relationship Management & service focus Skills
Good Communication & Presentation Skills
Interpersonal & Influential Skills.
Should have good knowledge of liability products.
Should have a good knowledge of Third Party Products like Mutual Fund, Insurance

Assistant Branch Manager
Achievement of new acquisition value and number plan for retail current accounts for the branch. (responsibility on new acquisition plans/product mix etc. will be basis the acquisition model i.e. CANI or BSM)
Ensure overall value enhancement from the portfolio of customers handled.
Responsible for monitoring the portfolio health of portfolio retail current accounts in the branch, with respect to on-boarding, activation, value build-up & AQB maintenance
Understanding the customer business and prepare customer profile
Focusing on Profile-based selling approach, for cross - sell of value added products/services and acquisition of new to bank liability customer through referral of portfolio customers.
Proactively monitoring balances and controlling attrition.
Maintain continuous customer engagement through customer visits / contacts and proactive resolution of customer issues / queries.
Action on central triggers / initiatives on value build up, cross sell and portfolio monitoring as per Branch Sales Process.
Support catchment profiling for the branch for CA potential with the help of branch / sales team
Monitoring of sourcing of current account by Sales Team or Coex linked to the branch.
Work in close consultation with the central product team to modify the product features / parameters to ensure right product fitment for portfolio customers (Product Customization)
Provide regular inputs to the product team on competition benchmarking, opportunities and segmentation, product features and quality of portfolio acquired

Candidate should have completed minimum 1 year in the current job role
Basic knowledge of banking products / services
Good relationship management and presentation skills
Effective communication and influencing skills
Preferably having prior experience in sales / relationship management roles in banking (including branch banking or other banking verticals) or financial services

Imperia Relationship Manager:
An Imperia Relationship Manager handles a group of High Net Worth Imperia Clients
Profiling Customers and provide financial products to meet customer needs
Deepen the relationship by Cross selling Banks Products and Services according to Customer Needs
Increase liabilities size of relationship via balances in accounts of existing customers
To Enhance & Retain customer profitability by capturing larger share of Wallet
Ensure profitability of the portfolio: Generate high Income per Customer
Acquire new customers who meet product criteria through cross-referencing.

Education: Any Post Graduate/Professional Degree.
Minimum 3 year(s) of working experience in the related field is required for this position.
Candidate should be confident, aggressive
Should have good knowledge of all Banking Products.
Should have a good knowledge of Third Party Products like Mutual Fund, Insurance
Preferred Skills: AMFI and IRDA Certification

Minimum 2 year of Banking experience
Sales and Influencing Skills
Banking Product & Process Knowledge
Planning and Organizing Skills
Communication Skills
Knowledge of Competition & Current trends in financial Industry.

AMFI Certification (Optional for interview but mandatory before joining)
NCFM Certification (Optional)
CAIIB (Optional)

Profile Summary

Walk in Date:16th Jan 2019

Walk in Deadline:16th Jan 2019

VenueHDFC Bank Limited, 9th Floor, I Think Techno Campus, Buliding -Alpha, Next to Kanjurmarg Railway Station (East), Kanjurmarg (E), Mumbai - 400 042

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