• Walkin interview in Navi Mumbai - Walkins For Team Leader in Hexaware - Inbound Process | 25268659


    Walkin Interview

  • 06th Dec 2019
  • 12 PM

Job Description

Hexaware is hiring for TL Operations(Voice Process) Below are the Job Details Job Location- Ghansoli (Navi Mumbai) Rols & Responsibilities for Team Leader- Should know throughput calculation like attrition, shrinkage Should have handled min 15 to 25 agents as team lead Should handle the team weekly reviews and encourage team to meet organizational goals Responsible for staff retention within the team Should be aware of KRAS, KPIS, SLA, AHT, Occupancy, Attrition Formula, Shrinkage formula

Profile Summary

Walk in Date:06th Dec 2019

Walk in Deadline:06th Dec 2019

Venue1st Floor,Building no 3, Hexaware BPS,Opp. to Ramada Hotel, Sector 2,Millennium Business Park, Mahape, Ghansoli Stn.

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