• Walkin interview in Bangalore - Walkin for Senior Customer Care Officer/ Investment Bank/ Fraud Analyst | 8318753

Rivera Manpower Services

    Walkin Interview

  • 30th Oct 2018 - 24th Nov 2018
  • 11:00 AM

Job Description

WE ARE HIRING FOR LEADING INVESTMENT BANKING COMPANY
DESIGNATION:FRAUD/CLAIMS SPECIALIST
PROCESS:INTERNATIONAL VOICE
JOB LOCATION : BANGALORE

JOB DESCRIPTION
-Take ownership of each customer while empathizing and prioritizing customer needs
- Resolve conflicts and manage customer expectations
- Determine customer needs and provide appropriate solutions through relationship building
-Effective verbal and written communication with both external and internal customers
-Document customer account activities thoroughly and concisely
-Engage in interactive dialogue with customers through active listening
-Approach problems logically and with good judgment to ensure the appropriate customer outcome
-Make appropriate decisions on behalf of the customer quickly and effectively
-Effectively prioritize work to ensure efficiency
-Conduct research as needed
-Critical thinker and ability to exercise independent judgment
-Accuracy and attention to detail
-Required to abide by all applicable regulatory and department practices and procedures
-Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools
-Fluency in Windows Operating Systems and Microsoft Office tools
Undergraduate/ Graduate with min 6 months international voice contact center experience. Open to rotational shifts and week-offs

Desired Candidate Profile:
*Possess good analytical skills - detail oriented
*Possess good communication skills, both oral and written
*Be familiar with Microsoft applications and working knowledge of MS excel
*Have a good attitude - should be committed to the work

Profile Summary

Walk in Date:30th Oct 2018

Walk in Deadline:24th Nov 2018

Walkin Time:11:00 AM

Contact:8884444052

VenueNo.8, 2nd Floor, Samsung Plaza, 100ft Ring Road, BTM 2nd Stage, Next To Vodafone, Bengaluru, Karnataka 560076

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