• Walkin interview in Navi Mumbai - Walkin for Customer Service Executive-inbound Process | 8251446


    Walkin Interview

  • 23rd Oct 2018 - 12th Nov 2018
  • 11:00 AM

Job Description

JOB TITLE :Customer service executive
REPORT TO :Asst Team lead /Team Lead
Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
Influences customers to buy or retain product or service by following a prepared script to give product reference information

Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.
To behave in respectful manner at all times
To handle calls in a consistently polite, professional and efficient manner
Building up a Good Image and Rapport with Customer
Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation.
Explain products or services and prices, and answer questions from customers.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Verbal Communication, Phone Skills, Listening, Data Entry Skills, , Customer Focus, Customer Service, Attention to Detail

Desired Candidate Profile:
Graduates/ HSC Passed
Strong phone and verbal communication skills along with active listening Skills
Customer focus and adaptability to different personality types
Other characteristics such as personal characteristics
Ability to multi-task, set priorities and manage time effectively
Previous experience in a customer support role.

Fixed Day Shift
5 days working

Profile Summary

Walk in Date:23rd Oct 2018

Walk in Deadline:12th Nov 2018

Venue1506. Level 15, Rupa Solitaire, Sec-1, Millennium Business Park, Mahape, Navi Mumbai-400710

People who search this job also searched for the following Keywords

Get our FREE
Chrome Extension

Jobs are always one click away with Wisdom Jobs browser Extension

Gain access to thousands of jobs with the click of a button,all in one tab

+ Add to Chrome