• Walkin interview in Navi Mumbai - Walkin for Customer Service Executive-inbound Process | 8251446

SHRIRAM VALUE SERVICES LIMITED

    Walkin Interview

  • 23rd Oct 2018 - 12th Nov 2018
  • 11:00 AM
Sorry, this Walkin is no longer open

Job Description

JOB TITLE :Customer service executive
REPORT TO :Asst Team lead /Team Lead
JOB PURPOSE:
Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
Influences customers to buy or retain product or service by following a prepared script to give product reference information

DUTIES AND RESPONSIBILITIES:
Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.
To behave in respectful manner at all times
To handle calls in a consistently polite, professional and efficient manner
Building up a Good Image and Rapport with Customer
Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation.
Explain products or services and prices, and answer questions from customers.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Verbal Communication, Phone Skills, Listening, Data Entry Skills, , Customer Focus, Customer Service, Attention to Detail

Desired Candidate Profile:
QUALIFICATION:
Graduates/ HSC Passed
Strong phone and verbal communication skills along with active listening Skills
Customer focus and adaptability to different personality types
Other characteristics such as personal characteristics
Ability to multi-task, set priorities and manage time effectively
Previous experience in a customer support role.

WORKING CONDITION:
Fixed Day Shift
5 days working
Incentives.

Profile Summary

Walk in Date:23rd Oct 2018

Walk in Deadline:12th Nov 2018

Walkin Time:11:00 AM

Contact:9938570068

Venue1506. Level 15, Rupa Solitaire, Sec-1, Millennium Business Park, Mahape, Navi Mumbai-400710

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