• Walkin interview in Kochi - Executive - Credit Risk (grievance Handling, Hindi Speaking Mandatory) | 23759840

Muthoot Microfin Ltd.
  • 0 - 3 Years
  • Kochi

    Walkin Interview

  • 10th Oct 2019 - 11th Oct 2019
  • 11 AM

Job Description

Tracking the responses, follow up and closure of the complaints and updating the customers on the same MIS reports for audit, regulatory authorities such as RBI, MFIN, etc Attending grievance calls from PAN India Muthoot Microfin Ltd Customers Conversant in local language, English and Hindi (proficiency in reading & speaking required) Inputting the grievances category wise to the application Escalation of grievances to relevant hierarchies across the branches Coordinate with other departments like HR on staff related complaints and resolve with uttermost confidentiality Looking for long term candidate considering the nature of the job and confidentiality embedded along with the profile Required Candidate profileConversant in local language, English and Hindi (proficiency in reading & speaking required) Attention to details Multi-tasking skills MIS reporting

Profile Summary

Walk in Date:10th Oct 2019

Walk in Deadline:11th Oct 2019

VenueMuthoot Microfin Ltd, 4th Floor, Raviz Arcade, M G Road, Padma Junction, Cochin. Landmark : Above McDonalds, Raviz Arcade, Padma Junction M G Road.

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