• Walkin interview in Bangalore - Directi walk-in for Technical Support Engineer | 8937645

Directi

    Walkin Interview

  • 09th Jan 2019 - 11th Jan 2019
  • 11:00 AM
Sorry, this Walkin is no longer open

Job Description

Drive closure of local IT user calls within the specified SLAs.
Coordinate with contractors/vendors, monitor the progress of work, escalate delays and changes to the manager.
Review/Prepare Daily, Monthly and Quarterly call analysis report, call trend report and Hardware failure report.
Co-ordinate with Manager & Engineers for any process, management changes or technical support changes.
Coordinate with Procurement team and ensure stock availability for daily operations.
Act as a reliable point of contact for the Service Desk team for issue escalations & nonstandard service requests.
Create conducive team-atmosphere by applying required motivation levels.
Plan and execute maintenance schedules.

Profile Summary

Walk in Date:09th Jan 2019

Walk in Deadline:11th Jan 2019

VenueDirectiplex, Old Nagardas Road, Near Andheri Subway, Andheri East, Mumbai - 400069.

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