• Walkin interview in Hyderabad - DCB Bank Walkin for Customer Care Associate | 8949809

DCB Bank Limited

    Walkin Interview

  • 09th Jan 2019 - 11th Jan 2019
  • 10:00 AM
Sorry, this Walkin is no longer open

Job Description

Description Details:-
Handle Inbound Calls from customers
Query Handling pertaining to their bank account and loans, etc.
Cross Sell Banking Products based non Goalsheet.
Handle Customer Query / Complaints of Banks Customers
Handle enquiries on new products / communications launched by bank.
Ensure end to end resolution and provide customer satisfaction on every call
Outcalling customers whenever required and follow up to take queries to closures.
*Other duties may be assigned as business needs require:
Qualification: 12 th Pass/ Any Graduate
languages: English, Hindi,(Telugu/Tamil/kannada)

Desired skills and competencies:
Should be open to work in rotational shifts and rotational weekly offs. (Night shifts in case of male employees)
Open to work on Sundays and Bank holidays
Ability and desire to sell
Strong Communication
Confident and determined approach
Experience in cross selling various banking products would be an added bonus

Kindly carry below mentioned documents:-
1.Resume
2.Aadhar card
3.Pan card
4.Intermediate marks memo
5.Graduation/Post Graduation consolidated marks memo
6.Graduation/Post Graduation Provisional certificate
7.Job Experience - Current Company Relieving Letter or Payslip

Profile Summary

Walk in Date:09th Jan 2019

Walk in Deadline:11th Jan 2019

VenueDCB Bank Limited 8-2-120/84, 2nd floor, Jyothi Majestic, Banjara Hills, Hyderabad-500034

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