• Walkin interview in Noida - Customer Service Executives Requirements with Jeevansathi.com | Noida | 25615490

Info Edge India Ltd. Jeevansathi.com
  • 0 - 3 Years
  • Noida, Sector-132 Noida

    Walkin Interview

  • 09th Jan 2020 - 10th Jan 2020
  • 11 AM

Job Description

Interested Candidates can walk-in on the below mentioned details- DATE - 9th Jan and 10th Jan (Thursday & Friday) TIME - 1100 AM - 300 PM Contact Person Vritti Dhawan VENUE - Info Edge India Limited (Jeevansathicom) B-36, Tower-2, 8th Floor, Express Trade Towers (ETT), Sector-132, Noida (Nearest Metro Botanical Garden/Okhla Bird Sanctuary) About the Job Role- The Job Role involves handling premium clients and handle their end to end servicing and escalations Role will also require an individual to display high level of client handling skills and strategies Analyzing matrimonial profiles based on different Indian marriage matchmaking norms (Gender, Religion/Caste, Mother Tongue, Occupation, Education Levels, Income, Groups, Marital status etc) and systems Meeting the Quality Standards and norms and recommend ways to improve the process based on the study conducted Achieve process SLAs and MIS Report generation Ensure team's adherence to the defined process and accuracy levels on transactions Key Responsibility Areas Handle 75-80 clients of Jeevansathicom Ensure high service standards are met Ensure clarity in communication and expectations Handle challenging client escalations Ensure client satisfaction Ensure that targeted SLAs are achieved in the said period Why Should You Join us? 5 days working No field job Shuttle service available from botanical metro station to office Required Candidate profileExcellent oral and written communication skillsExcellent client orientationExcellent Knowledge of MS ExcelGood knowledge of the web applications and their functioning (Internet & Search Engines)

Profile Summary

Walk in Date:09th Jan 2020

Walk in Deadline:10th Jan 2020

VenueInfoEdge India Ltd. (Jeevansathi.com); B-36, Tower-2, 8th Floor, Express Trade Towers (ETT), Sector-132, Noida (Nearest Metro : Botanical Garden/Okhla Bird Sanctuary)

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