• Walkin interview in Pune - Customer Care Executive ( Voice Process) | 25569786

Busybees logistics solutions Private limited
  • 0 - 5 Years
  • Pune, Kalyani Nagar

    Walkin Interview

  • 06th Jan 2020 - 10th Jan 2020
  • 10 AM

Job Description

Greeting from Xpressbees Excellent opportunity for Customer Care Executive (Voice Process, Purely day shift) Job location Kalyani nagar, Pune Contact person Neha Soni Job Description 1 Interacting with customers / clients on calls handle their queries and escalations, handle complaints, troubleshoot problems and provide information 2 Supporting a network of customers and e-commerce clients to ensure smooth logistics 3 Assist customer/client in tracking missing and delayed shipments 4 Respond to customer's/ client's service issues, queries 5 Handling escalations 6 Co-ordinate with operations team and resolve complaints within TAT 7 Maintaining documents and reports in-regard with the queries received, escalated and solved 8 Tracking of shipments 9 Days shifts only, rotational off Key Competencies 1 Verbal and written communication skills(English) 2 Listening skills 3 Problem analysis and problem solving 4 Customer/ Client service orientation Age criteria below 30 Years

Profile Summary

Walk in Date:06th Jan 2020

Walk in Deadline:10th Jan 2020

VenueBuilding# B1, on 1st floor, Kumar Cerebrum IT Park, Kalyani Nagar, Pune (view on Map)

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