• Walkin interview in Gurgaon - Convergys Hiring technical &customer | 8668004

CONVERGYS India Services Pvt Ltd

    Walkin Interview

  • 06th Dec 2018 - 31st Dec 2018
  • 1:00 PM

Job Description

Nature of Business:
Full Time and technical Semi Voice program, troubleshooting of software and applications
Inbound Technical Customer Service
Document troubleshooting steps clearly
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
Listen attentively to customer needs and concerns; demonstrate empathy.
Clarify customer requirements; probe for and confirm understanding of requirements or problem.
Confirm customer understanding of the solution and provide additional customer education as needed.
Prepare complete and accurate work and update customer file.
Maintain broad knowledge of client products and services.
Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity
Candidate Profile
Under Grad/Graduate (Technical-BE/BCS/BCA/BSc/Any graduate Freshers & experience can apply
Highly Proficient in Computer Hardware, Networking and Software.
Ability to demonstrate strong analytical, problem solving and multi- tasking skills.
Must be a Team Player.
Shift: US Rotational Shift. (2way Free Transport)
Salary: Upto 2.5L pa (Based on Experience)
Joining Date - Immediate

Additional Benefits:
Grab this Opportunity for attractive Salary & Incentives.
Education Assistance plan Annual entitlement of up to INR 24,000.
Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories.
Opportunity to enroll in Convergys football club.

Profile Summary

Walk in Date:06th Dec 2018

Walk in Deadline:31st Dec 2018

Walkin Time:1:00 PM

VenueConvergys Recruitment Center, Unitech Cyber Park, Ground Floor, Tower-A , Sector 39, Gurgaon - 122002, Haryana, India Near Huda City Metro Station.

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