• Walkin interview in Mumbai - Come and Join Sutherland - HR Apsara | 23149339

Sutherland Global Services Private Limited

    Walkin Interview

  • 18th Jul 2019 - 22nd Jul 2019
  • 2 PM

Job Description

Dear Candidates , Warm Greetings from Sutherland !! Sutherland Global is hiring candidates with International Voice Process Both Freshers and Experienced (International Voice) can apply Job description - Handling Customer Services related calls Resolving customer complaints To maintain customer data & update the Team Leader Handling sales calls Inbound/Outbound Follow up with existing customer Responsibilities and Duties - Understand and become conversant in a relatively large software application Understand, interpret, reproduce, and diagnose customer problems Perform Root cause Analysis Communicate clearly and precisely with customers in written and verbal form, and maintain accurate and timely records in case tracking system Work with members of the team and other departments/teams to resolve product issues Required Experience and Qualifications - Freshers & Experienced in International BPO can apply Excellent verbal and written communication Freshers or any experience in BPO preferred Exceptional problem-solving skills and ability to navigate challenging situations in a professional manner Excellent organizational skills ability to prioritize, manage, multi-task, and execute projects cross-functionally Able to apply non-linear thinking to problem-solving Should be able to work in Rotational shifts (US and UK shifts are available) Looking for both UG/PG (in any discipline) Candidates with experience in Customer support / Technical Support can also apply Benefits - Cab facilities (Within the boundary limits) Excellent Growth Huge Incentives Kindly mention Reference HR Apsara at the top of your resume and feel free to Call/WhatsApp 8420980110 for questions if any Interview location - 101, Interface Building No - 16 Off Link Road, Malad (W) Mumbai - 400 064 Interview timing - 300 pm - 400 pm All the best !! Regards, HR Apsara Sutherland

Profile Summary

Walk in Date:18th Jul 2019

Walk in Deadline:22nd Jul 2019

VenueSutherland 101, Interface Building No - 16 Off Link Road, Malad (W) Mumbai - 400 064

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