• Walkin interview in Bangalore - Aegis Customer Support Services Hiring Quality Analyst, Quality Analyst - Specialist | 8919998

Aegis Customer Support Services Private Limited.

    Walkin Interview

  • 05th Jan 2019 - 28th Feb 2019
  • 9:00 AM
Sorry, this Walkin is no longer open

Job Description

We are hiring QA for our Shivajinagar, Bangalore office.
Educational Qualification : Minimum Graduate from any recognized university.
Should be joining immediately.
Should be fluent in English , Hindi and any regional language

Job description :
draft quality assurance policies and procedures
interpret and implement quality assurance standards
evaluate adequacy of quality assurance standards
devise sampling procedures and directions for recording and reporting quality data
review the implementation and efficiency of quality and inspection systems
plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality
document internal audits and other quality assurance activities
investigate customer complaints and non-conformance issues
collect and compile statistical quality data
analyze data to identify areas for improvement in the quality system
develop, recommend and monitor corrective and preventive actions
prepare reports to communicate outcomes of quality activities
identify training needs and organize training interventions to meet quality standards
coordinate and support on-site audits conducted by external providers
evaluate audit findings and implement appropriate corrective actions
monitor risk management activities
responsible for document management systems
assure ongoing compliance with quality and industry regulatory requirements

Interview will be mainly on the following :
1.Candidate should be aware of parameter they need to check for Fatals.
2.How do they gauge agents performance
3.Tools used on their current organization
4.How do they gauge customer experience
5.RCAs conducted and scenarios
6.Knowledge on Automobile.
7.Eng / Hindi communication skills
8.Graduate only
9.Rotational shift

Profile Summary

Walk in Date:05th Jan 2019

Walk in Deadline:28th Feb 2019

VenueAegis Customer Support Services Private Limited,41, St. John's Road - Bangalore - 560042,Karnataka, India

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