• Technical Support Executive Jobs in Bangalore,India

  • Telligent Support
  • Save Job
  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

Technical Support Executive Experience 6 Months We are looking for a self-motivated individual with excellent technical background Are you a customer service professional with an interest in technology If so, this could be the role for you

In this role you will

Troubleshoot customerssoftware application and/or hardware support, configuration and utilization guidance by email/telephone, remote access and diagnostics
Resolve Hardware, Software Technical, troubleshoot Laptop Desktop, Networking
Troubleshooting network problems like network errors, connectivity issues
Assembling, installing and troubleshooting computer hardware
Installing, troubleshooting & maintaining of operating system, Laptops and notebooks
Installing and managing Applications on Remote
Troubleshooting Internet Problems Both Internet, Intra-Net & VPN
Managing customer expectations regarding estimated response times

What were looking for

Minimum of 6months of experience with Technical Support for international customers
The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels
Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions
Demonstrated ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer
Responsible to provide excellent customer service, solving questions and complaints related to electronic products including high definition consumer goods
Excellent communication skills and high emotional intelligence
Personal interest in consumer electronics and IT related products and services
Collaborates with customers and advises about technical issues Answers questions regarding issues, and makes recommendations
Excellent Problem Solving and Customer Service Skills
Ability to think creatively and should have positive attitude
Strong analytical & Interpersonal skills

Benefits

Best in the industry pay
Performance based incentives
Excellent growth opportunities from internal IJPs
Regular Rewards and Recognition Program
Monthly Employee Engagement Activities
Free unlimited meals
Free transportation (both ways) for maximum ease
Security Escort for women taking Company cab post 9PM
Housing conveyance allowance
Medical Insurance

We hire smart and inTelligent people who can dive deep so were more interested in the areas that you do know instead of those you havent been exposed to yet

Telligent Support has been pioneers in gaming and consumer electronics industry with vast experience in providing business process outsourcing solutions and services to global customers We ensure we take care of our employees and are treated with the highest standards as we believe Happy Employees Equals Happy Customers Please visit us at wwwtelligentin for further details

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : CRM/CallCentres/BPO/ITES/Med.Trans
Functional Area : IT Hardware : Hardware Products & Services
Role : H/W Installation/Maintenan ce
Salary : 200000-400000 P/A
Deadline : 09th Nov 2019

Key Skills:

Company Profile:

Company:

People who search this job also searched for the following Keywords

All rights reserved © 2018 Wisdom IT Services India Pvt. Ltd DMCA.com Protection Status