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  • 3 - 6 Years
  • Posted : above 1 month

Job Description:

Software Customer Support System Job ID IT JOBS#18 Location New Delhi, India Required Skills We have been retailed by a leading technology company to recruit Customer Support Engineer for their support centre in New Delhi, India RESPONSIBILITIES 1 Carry out mobile platform software technical support to customers from project kick-off to mass production 2 Investigate SW issues identified by customers, Identify root cause with the help of design teams and propose corrections 3 Implement SW change requests agreed to adapt the platform to the customer needs 4 Provide accurate English reporting on a regularly basis 5 Keep up-to-date on platform knowledge and methodologies REQUIREMENTS Professional skills Strong expertise in embedded SW development or technical support on mobile platform >3 years working experience Technical skills Deep knowledge in embedded SW OS and system Real time management tasks, process, semaphores, FSM messages exchanges Embedded memory management Drivers, flash management, file system, bootloader Familiar with RTOS Familiar with ARM subsystem Familiar with JTag and ETM debugging Familiar with Lauterbach Trace32 Knowledge of Clearcase, software configuration management tool Interpersonal skills Fluent in both written and spoken English Team player, self-driven Capable to stand pressure from customer and project Willing to travel and to support on site itForte is one of the leading international recruitment agencies specializing in the IT and Telecom sectors recruitments with global technology companies as its clients

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Consulting Services
Functional Area : IT Software : Software Products & Services
Role : Embedded Technologies
Salary : 300000-600000 P/A
Deadline : 21st Oct 2019

Key Skills:

Company Profile:


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