• Production Analyst , Jobs in Bangalore,India

  • Epsilonium Software India Pvt Ltd
  • Save Job
  • 1 - 5 Years
  • Posted : above 1 month

Job Description:

Production Analyst, 2 - ( 0099808 )

Qualifications & Responsibilities The Production Analyst, 2 is responsible for building and facilitating the campaign deployment process, while maintaining a high level of quality control The Campaign Ops Analyst,2 will work in conjunction with the assigned Account Manager and production vendor on designated full service accounts

Duties and Responsibilities

The Campaign Ops Analyst,2 works cross-functionally with Production, Account Management, and Technology on behalf of our clients to ensure successful email programs
Building platform related solutions for full service customers To include participate in Client meetings, manage Client mailing calendar, asset review, campaign creation, internal UAT, oversee external UAT, change management, manage approval process, reports generation, QA, campaign scheduling, post deployment validation
Primary escalation contact for Client issues/questions related to full service email campaigns
Ensure overall Client satisfaction through timely and accurate completion of projects
Maintain campaign process and program documentation
Provide weekly account updates to BSA, Account team and/or Client
Attend recurring Account meetings (internal and external)
Provide back-up support during Vendor outages
Working knowledge of Clients business, goals/objectives, campaigns and how they use the Harmony, DREAM and DREAMmail products
Track Non-deployment activity and providing a monthly report to Campaign Manager and Team Lead
Update/create Knowledge Base Articles and Client case studies as necessary
Provide input on Campaign Solutions processes and template forms

Minimum Qualifications

The Campaign Ops Analyst,2 position is a very hands-on role that requires an organized team player with 1- 5 years relevant experience
Proven ability to prioritize multiple projects in a deadline driven environment
Strong interest in interactive marketing is essential
Outstanding communication, project management skills are a must

Preferred Qualifications

Experience within the interactive industry is a plus
English Fluent reading and writing
Working knowledge of Internet, Word, Access, Excel, and HTML
Knowledge of Internet space/various ESP Clients
Marketing, Business Admin, MIS, or CS degree preferred
Ability to communicate effectively with clients
Willingness to learn and ability to work
Motivated to work in a dynamic, results-oriented Internet environment, focused on delivering excellent levels of service to customers
Totally customer oriented; willingness to stretch to exceed customer expectations
Persevering and a positive mental attitude
Willingness to work on shifts

About Epsilon

Epsilon is an all-encompassing global marketing innovator We provide unrivaled data intelligence and customer insights, world-class technology including loyalty, email and CRM platforms and data-driven creative, activation and execution Epsilons digital media arm, Conversant, is a leader in personalized digital advertising and insights through its proprietary technology and trove of consumer marketing data, delivering digital marketing with unprecedented scale, accuracy and reach through personalized media programs and through CJ AffiliateTM, one of the worlds largest affiliate marketing networks Together, we bring personalized marketing to consumers across offline and online channels, at moments of interest, that help drive business growth for brands An Alliance Data company, Epsilon employs over 8,000 associates in 70 offices worldwide For more information, visit wwwepsiloncom and follow us on Twitter EpsilonMktg

Primary Location IND - India-4009 - Karnataka-54353 - Bangalore-P6-India-Bangalore Hub-2

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Internet/Dot com/ISP
Functional Area : Marketing/MR/Media Planning
Role : Marketing Strategy
Salary : 200000-400000 P/A
Deadline : 14th Nov 2019

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