• Process Developer Customer Service Jobs in Hyderabad,India

  • Headstrong

Job Description:

With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it Come, transform with us

Inviting applications for the role of PD, Collections

Responsibilities



  • Collect the delinquent amount from the customer over the phone or take promises from them on making the payment



  • Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution



  • Inbound & outbound calling



  • Provide payment plans basis customer requirement




Qualifications
Minimum qualifications


Graduate (in any stream)



  • Relevant experience



  • Strong Communication Skills (verbal and written)




Preferred qualifications



  • Good customer handling skills



  • High Energy level



,

Profile Summary:

Employment Type : Full Time
Industry : IT - Software
Salary : Not Disclosed
Deadline : 30th Dec 2019

Key Skills:

Company Profile:

Headstrong

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