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  • Symantec Software Solutions Pvt Ltd
  • Poland
  • Save Job
  • 1 - 3 Years
  • Posted : above 1 month

Job Description:

The Technical Account Manager is a solutions expert on at least one Symantec product like Email Security (both cloud and on premise), who serves as a trusted advisor proactively helping their assigned customers maximise their investment in Symantec They drive adoption and consumption of Symantec solutions, assisting customers to realize optimal security posture and respond rapidly when issues arise

Responsibilities

Developworking knowledge of the Symantec CyberDefence Platform

Maintainknowledge of Symantec solutions and integrations/interoperability within the assigned customer environments

Understandhow our customers are utilizing SYMANTECs security solutions and recommend additional features that can be leveraged to increase their security posture

Ensurecustomer configuration aligns with recommended best practices

Buildtrusted relationships with relevant technical and management stakeholders in assigned accounts

Developand proactively manage strong relationships with internal personnel in all functional areas of SYMANTEC (both sales and support functions)

Serveas customer advocate to ensure that issues are resolved quickly and efficiently

Alertand advise customers around critical vulnerabilities and software updates

Sometravel may be required to assigned customer locations

Beavailable after hours for customer emergencies on occasion

Investin ongoing self-development to acquire industry relevant skills necessary to satisfy your customers needs

Qualifications

Minimumof one years commercial experience within the information technology industry

UniversityDegree and/or relevant industry qualifications (CISSP, Security ,CEH ) desired

Knowledgeof service delivery or account management in a post and/or pre-sales environment

Musthave strong formal presentation and effective communication skills

Desiredexperience with Security products and knowledge of the enterprise Security industry

Proficiencyin contemporary operating systems, advanced networking concepts, and computer security concepts

Knowledge of cloud or hybrid environments highly desired

Symantec is proud to be an equal opportunity employer We celebrate diversity and are committed to creating an inclusive and accessible environment for all employees All employment decisions are based on merit, experience, and business needs, without regard to race, color, national origin, age, religion, sex, pregnancy (including childbirth or related medical conditions), genetic information, disability (physical or mental), medical condition, marital status, sexual orientation, gender identity or gender expression, military or veteran status, or any other consideration made unlawful by federal, state, or local law Symantec strictly prohibits unlawful discrimination based on such protected characteristics and seeks to recruit the most talented candidates from diverse cultures and backgrounds

We also consider for employment qualified individuals with arrest and conviction records In addition, Symantec will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant Learn more about pay transparency

EEO is the law Applicants and employees of Symantec Corporation are protected under Federal law from discrimination See the EEO poster and supplement

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : System Security
Salary : As per Industry Standards
Deadline : 25th Nov 2019

Key Skills:

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