• Operation Associate Jobs in Gurgaon,India

  • GCS HR Solution Pvt.Ltd
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  • 0 - 1 Years
  • Posted : above 1 month

Job Description:

Job Description


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  • 1) Attend mails, comprehend them and reply with the appropriate response promptly Categorization of mail data and capturing it systematically, according to the set protocols
    2) Attend calls and resolve the queries of the client/marketing team swiftly
    3) Deal with all the hostile and crisis situations in cordial and amicable way
    4) Resolving Test requisition form (TRF) related queries with the client/marketing team
    5) Collecting slide and blocks from Histopathology department and handing over to the logistics team 
    Maintaining data traceability of the same
    6) Mailing revised Turn Around Time(TAT) mails to the respective clients on daily basis
    7) Recording of miscellaneous data in the registers and digitally
    8) Attending to all report request mails/calls urgently by coordinating with the respective department 
    and getting them released
  • Profile Summary:

    Employment Type : Full Time
    Eligibility : Any Graduate
    Industry : CRM/CallCentres/BPO/ITES/Med.Trans
    Functional Area : Operations/Customer Service/Telecalling/Backend
    Role : ITES Operations,Technical/P rocess Training,Voice Proces
    Salary : Rs 2.00 - 8.00 Lacs p.a.
    Deadline : 19th Nov 2019

    Key Skills:

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