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Job Description:

Lead Analyst Locations Gurgaon, India

Categories Finance

Job Description

Why American Express
Theres a difference between having a job and making a difference

American Express has been making a difference in peoples lives for over 160 years,
backing them in moments big and small, granting access, tools, and resources to take
on their biggest challenges and reap the greatest rewards

Weve also made a difference in the lives of our people, providing a culture of learning
and collaboration, and helping them with what they need to succeed and thrive We
have their backs as they grow their skills, conquer new challenges, or even take time to
spend with their family or community And when theyre ready to take on a new career
path, were right there with them, giving them the guidance and momentum into the
best future they envision

Because we believe that the best way to back our customers is to back our people

The powerful backing of American Express
Dont make a difference without it
Dont live life without it

GCS continues to be a fast growing business Accelerating growth momentum, increasing profitability, and powering up our value proposition are key objectives for GCS organization
The GBS SABE organization, within GCS, is instrumental in ensuring achievement of these objectives
Performance analytics measures and tracks the key metrics of the business and undertakes bespoke analytics to enable decision insights

These are the important indicators and valuable for Business Leaders to help determine whether the business is performing well or improvements need to be made As a part of GBS SABE, youll have the opportunity to develop and deliver business performance analytics to help the leadership team evaluate and drive business performance If you seek challenge, have a strategic and analytical mindset, consider working with GCS, American Express
An Ideal Candidate Problem solving skills Strong execution skills Courage to take up challenge & dare to be different Will, passion & vision into future to learn and grow
Be part of the winning team and feel sense of accomplishment
Key Responsibilities

Deliver analytical insights to help the leadership team evaluate and drive business performance
Devise process improvement tools and methodologies that will ensure successful and timely implementation of new products or initiatives
Partner with functional leaders, Strategic Business Partners and senior leaders to assess and provide analytical solutions to fulfill business requirements
Work closely with senior leaders, stakeholders & Field GMs in Global Commercial Service (GCS) to create global view of field organization for Senior Leaders and provide actionable insights
Work with stakeholders in carrying out both reactive and proactive analysis of large amounts of structured and unstructured data involving a wide range of database management software, statistical and predictive techniques
Provide strategic insights to optimize field performance including such measures as retention, and revenue optimization
Conduct market analysis for customer behavior, Market Share and Benchmarking
Generate portfolio and customer metrics and dashboards with key insights on brands, products and services
Ability to understand complex operational systems and business intelligence tools for the developing information products and analytical offerings to a large global client base
Ability to synthesize and clearly communicate complex insights that focus on the critical issues and provide actionable opportunities
Develop solutions by integrating data from different data sources using Tableau, SQL, excel, access, SAS, R and other available BI tools like Micro-strategy


Extensive experience 2 years in hands-on programming, data mining and report development using large volumes of granular data to deliver analytical solutions Must have expertise in Tableau, VBA/SQL Knowledge and application of statistical methods
Experience in payments, financial sector (any other relevant) industry preferred This role may be subject to additional background verification checks
Bachelors in quantitative field (eg, Bachelors in Engineering, Computer Science, Statistics, Econometrics, Mathematics, Operations Research), MS or MBA
Excellent verbal and written communication skills Strong client management skills Reporting profiles with SQL, Taleau, VBA automation exp

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Banking
Functional Area : Accounting/Tax/Company Secretary/Audit
Role : Audit & Risk
Salary : 200000-400000 P/A
Deadline : 23rd Oct 2019

Key Skills:

Company Profile:


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