• Key Accounts Manager - Corporate Jobs in Gurgaon,India

  • oyo
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  • 2 - 5 Years
  • Posted : above 1 month

Job Description:

Key Accounts Manager - Corporate - ( 19004379 )

Description

We are looking for Key Account Managers for our Partner Engagement Team OYO Rooms Corporate Office, Gurgaon The goal is to optimize dedicated partner accounts with the target to maximise partners business This results to achieve high level of hotel partner satisfaction & engagement This is a post sales role which will involve high level of Relationship Management and interaction with the hotel owners who have become a part of the OYO family

Responsibilities

Building & Leveraging relations to drive reduced costs, increased take rates & engagement with OYO partner hotel Partners

Ensure and provide flawless, upscale, professional and high class Partner service experiences

Analyze Partners feedback and provide direction to continuously improve overall hotel ratings and visibility on sales platforms

Account management services by providing them data based insights into current business and improvement areas

Actively listen and resolve partners complaints and feedback to improve internal processes

Promote all offers, discounts or any program or scheme which has been rolled out

Coordinate with internal teams, both central and local area for quicker resolution

Handling queries over phone, whatsapp and emails and getting it resolved within the stipulated time

Attending/initiating ~80 calls a day, with adequate productive hours

Preference

Graduate with 2 years of experience in account management and partner support

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Hotel/Travel/Tourism/Airlines/Hospitality, Catering/Food Services/Restaurant
Functional Area : Sales/Business Development
Role : Accounting/Financial Products
Salary : As per Industry Standards
Deadline : 01st Dec 2019

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