• DM Collections (Geo Clustering/Chatbot), Pune with leading NBFC Jobs in Pune,India

  • Skill Ventory
  • Save Job
  • 2 - 2 Years
  • Posted : above 1 month

Job Description:

Duties and Responsibilities
Understanding of collections system related requirements, preparation of solution approach
/ BRD submission to development team
Co-ordination with IT / Development team and ensuring timely delivery of requirements /
enhancements and timely communication to all the stake holders
Ensuring monthly collection system configuration as per collections team requirement
Ensuring Change Management is seamless
Maintenance of Collections classification, allocation, workflow rules as per collection
strategy
Collection System Master Reconciliation as per defined schedules
System process health checks as per defined schedules
Handling team of collection system user management and ensuring completion of collection
application / user mapping requests with in defined TAT
Maintenance of audit trails for every change request
Capable of interacting with Field Team and Central members
Providing System related solution to Collections team
Imparting system functionality trainings to collections team
Should be capable to understand field issues and convert them into actionable and
improvement
Ensure adherence to the Code of Conduct,

Profile Summary:

Employment Type : Full Time
Industry : Banking / Financial Services
Salary : 200000-400000 P/A
Deadline : 01st Dec 2019

Key Skills:

Company Profile:

Skill Ventory
Company Profile
Skill VentoryLeading RPO

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