• Dialler, Bpo Dialler Jobs in Hyderabad,India

  • CAP WDI PVTLTD
  • Save Job
  • 1 - 2 Years
  • Posted : above 1 month

Job Description:

Job-Specific Duties & Responsibilities

• Prepare, plan, and administer employee schedule for the department

• Assist with team training on various applications

• Provide Response and Execution of deliverables for internal & external client requests

• Campaign development, and testing for both internal & external clients

• Monitor daily operations and enhance processes to maximize technology efficiency

• Escalate processes, application stability, and database integrity during out of hours coverage

• Create and manage campaign schedules for both internal and external clients

• Assist in the development of proprietary software

• Assist in the creation and execution of processes, which are critical to the department and its clients

• Assist in the creation and execution of compliance processes

• Ensure accuracy of client data at all times

• Ensure accuracy of client result files and web reporting

Security Duties & Responsibilities

• Identification of non-conforming processes, security or services

• Seek access to data only through the authorization and access control process

• Access only that data which s/he has a need to know to carry out job responsibilities

• Disseminate data to others only when authorized by the MC and/or VP

• Report access privileges inappropriate to job duties to the MC and/or VP for correction

• Attend training in security and private and restricted policies/procedures

• Attest in writing to knowledge of and compliance with security policies and procedures prior to accessing Private or Restricted data

 

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : CRM/CallCentres/BPO/ITES/Med.Trans
Functional Area : Operations/Customer Service/Telecalling/Backend
Role : Any Process - International BPO Type,Training,Voice Pro
Salary : Rs 1.00 - 3.00 Lacs p.a.
Deadline : 05th Dec 2019

Company Profile:

Company:

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