• Delivery Executive - Large Manufacturing Client - Atlanta , GA Jobs in United States Of America

  • NTT Data Vertex Software Inc.
  • United States Of America, Usa
  • Save Job
  • 10 - 13 Years
  • Posted : above 1 month

Job Description:

Location Atlanta, GA, US

Company NTT DATA Services

Req ID 45603

At NTT DATA Services, we know that with the right people on board, anything is possible The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead of the competition By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here

NTT DATA Services currently seeks a Delivery Executive - Large Manufacturing Client - Atlanta, GA to join our team in Atlanta, Georgia (US-GA), United States (US)

Role Responsibilities

The Delivery Executive will provide direction and guidance for operations, administration, and results for a large manufacturing client that is located in Atlanta, GA

Lead the efforts of account delivery personnel to ensure customer needs and contract requirements/SLAs are met

Overall ownership of assigned customer relationship
Develop account plan for the line of business in coordination with the Customer Executive who owns the integrated, final plan
Ensure that full life cycle delivery costs are within or better than the delivery costs committed within the approved deal model
Direct the efforts of others in the achievement of the strategic and operational objectives of the group
Manage the hiring, staffing and maintaining of a diverse and effective workforce
Responsible for career development/planning, performance and pay discussions of team members
Exercise control over resources, policy formulation and planning
Collaborate with subordinate leadership to set strategy and business objectives
Influence the strategic and/or longterm focus for the function
Provide leadership and direction through lowerlevel managers
Implements tactical and strategic change through subordinate managers
Provide complex metrics and reporting support to all relevant stakeholders
Identify opportunities for Growth and Innovation and support planning and execution for the same
Proactively identifies potential issues and drives resolution to avoid customer impact and facilitate continuous improvement
Builds and sustains effective communications with all stakeholders and crossfunctional teams in an effort to maximize the customer experience
Ensure positive customer experience and satisfaction by developing and executing to a Net Promoter Score (NPS) Action Plan
Responsible for holding Customer Governance meetings and accountable for ensuring Crisis Management/Business Continuity Plans are developed and active
Minimal travel to be expected as needed up to roughly 25 PERCENT

Basic Required Qualifications

10 years of relevant delivery leadership experience
Customer relationship experience at the executive level

Highly Preferred Skills

Experience leading large cross-functional teams
Expert knowledge of finance, P&L, contract management, and negotiations

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc or its subsidiaries Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered We offer a full comprehensive benefits package that starts from your first day of employment

About NTT DATA Services

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000 professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100 Visit nttdataservicescom to learn more

NTT DATA, Inc (the Company) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result

Nearest Major Market Atlanta
Job Segment Consulting, Technology

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Project Leader/ Project Manager
Salary : As per Industry Standards
Deadline : 20th Nov 2019

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