• Branch Operation Manager , Back Office Executive Jobs in Ahmedabad,India

  • Branch Operation Manager ,Back Office Executive
  • Save Job
  • 1 - 6 Years
  • Posted : above 1 month

Job Description:

Job Description

A bank operations manager is an individual who carries out administrative and accounting duties in a financial institution by organizing and coordinating banking services


His/her job description involves managing his/her banks operations team to deliver effective financial services to clients


He/she is responsible for ensuring outstanding customer relations and high sales, as well as imbibing the banks service culture in all staff members through personal coaching and granting of bonuses and other incentives to motivate staff


In order to achieve best results in due time, operations managers need to delegate duties to various team members, giving them specific tasks to accomplish for the overall success of banking operations


The role of the operations manager in a banking environment also involves carrying out assessment of the activities and performances of the banking staff by evaluating transaction reports and accounts balance for accuracy and clarity


The operations manager, who is directly answerable to the head of banking services, is also required as part of his/her job functions to ensure that the laid down goals and objectives of the company are maintained by all staff


He/she is also expected to give useful suggestions to the management on how to improve on the banks operation

Operations managers are professionals with huge knowledge and experience gathered from several years of working in the banking sector


Lead a result oriented team and is responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management


- Own all branch-banking objectives and overall branch supervision


- Ensure achievement of overall Branch Targets by generating business and cross sales


- Key Customer Relationship Management & supervision of all High Net Worth customer programs


- Ensure all components of the branch sales model function as per design

Complaints Handling


- Branch Merchandising & co-ordination with Marketing at product level


- Review vault register


- Review Suspense & Dummy accounts


- Ensure compliance with Banking rules, Regulations & Procedures


- Periodic review of progress vs objectives


- Ensure clarity of Business objectives among staff


Industry relevant production experience


Knowledge and experience in organizational effectiveness and operations management


Knowledge of business and management principles and practices


Knowledge of financial and accounting principles and practices


Knowledge of human resource principles and practices


Knowledge of project management principles and practices


Information technology skills


Key Competencies


critical thinking and problem solving skills


planning and organizing




communication skills


For any clarifications mail at recruitmentservices19gmailcom

Other details

DepartmentFinance / Accounts / Tax,  Back Office Operations
IndustryBanking / Financial Services
Other Skillstransaction processing,  back end processing,  banking services,  branch accounting, back-office operations,  back office management,  banking operations,  back-office processing, saving account,  correspondent banking,  banking retail finance,  back office support, bank accounting,  back office operations,  branch administration,  management accounting, banking capital markets


Recruiter details

Company Name Job Plus Services
Email recruitmentservices19gmailcom

          Cont Number- 8929025156



Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Accounting-Tax/Consulting, Banking
Functional Area : Accounting/Tax/Company Secretary/Audit, Administration
Role : Audit & Risk,,Office Services
Salary : 200000-400000 P/A
Deadline : 22nd Oct 2019

Key Skills:

Company Profile:


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