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Job Description:

Job Position BPO Team Leader (International Process) Location Mumbai Graduate or PG Minimum 3-4 years of CC experience 1 year in the role of TL Should be able to manage team Good Communication skills Analytical in nature Should be from e-commerce industry and preferably from customer service background Responsibilities Proactively manage team members Ensure defined SLA deliverables are met for the team Bring in continuous improvement on productivity and quality for process being managed Control team attritions Efficient roster management for continuous service round the clock for Customer Service Team Maintenance of SOP and other process documents Send resume & specify position you are seeking to Email Id resumesadsocom AdvanSoft International,Inc Dr No 8-2-293/82/f/c/30, Film Nagar, Jubilee Hills, Hyderabad - 500 096

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services
Functional Area : Operations/Customer Service/Telecalling/Backend
Role : Voice Process - Both BPO Type
Salary : 300000-600000 P/A
Deadline : 29th Oct 2019

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