• Associate / Senior Associate Jobs in Bangalore,India

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Job Description:

Identify areas of process improvements for better customer service

Feedback to the team to take actions on cases

Reduction in repeat complaints by focusing on FTR by the team

Coordinating with seller to get them started with the process

Need to explain the benefits and commission to sellers

Acknowledging and taking corrective actions on calls / mails

Candidates would need to deliver task on time

Good in Analysis

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Automobiles/Auto Component/Auto Ancillary, CRM/CallCentres/BPO/ITES/Med.Trans
Functional Area : Operations/Customer Service/Telecalling/Backend
Role : Any Process - Both BPO Type,Voice Process - Both BPO Ty
Salary : Not Mentioned
Deadline : 31st Dec 2019

Key Skills:

Company Profile:

Not Mentioned

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