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Job Description:

Area Manager - PLCS - Prime Location PUNE - CALL CENTER

Business/Function Not Specified

Band E04A

Job Reference * JR00032378

Job Summary * Area Manager - PLCS - Prime

Job Purpose ------

Job Duties & Key Responsibilities * Duties and Responsibilities - Meeting & exceeding business goals/targets in different products ie Loans & Insurance bundled/Non Bundled through Lead fulfillment & Field Activity on existing Data Base Manage, control & own all channels businesses Recruit, retain, manage & build a productive team of Off Roll employees Maintain delinquency on the portfolio, in line with the Product Segment Take Care of customer Escalations and Complaint Monitor & measure key conversion, productivity & data penetration metrics Effectively engage with Credit, Operations & Risk teams

Required Qualifications and Experience * Graduates with relevant experience of 2-3 prior work experience of Direct or Channel sales in loans Experience in Insurance will be an added advantage Excellent Team Handling and problem resolving ability Ability to Recruit FOS through different channels Good hands on experience and knowhow for working on Data Management and MS Office A good team leader to handle the team and achieve the set target Exceptionally high motivational levels and needs to be a self starter

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Financial Services/Stockbroking
Functional Area : Operations/Customer Service/Telecalling/Backend
Role : Voice Process - Both BPO Type
Salary : 200000-400000 P/A
Deadline : 29th Oct 2019

Key Skills:

Company Profile:


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