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Job Description:

Application Support Engineer - 90211683

Primary Location IN-Maharashtra-Pune

Job Type Permanent/Regular

Posting Range 15 Nov 2018 - 29 Nov 2018

Description

Job Title Application Support Engineer

Location Pune

Grade BA3

Support analyst should take responsibility for

Delivery of 2nd Line Application Support services for application(s) under support

Maintain system availability and supplementary services within SLA

Ongoing liaison with Shared services team and IS to manage SLA expectations

Ongoing liaison with Barclaycard C&C, BIMs/MIMs to manage escalated incidents

Maintain a proactive presence in providing help and guidance to Business operations

Transitioning changes successfully in production

Working effectively with stake holder within technology and operations

Your Role

o Providing 24x7 live system support (as per rotation shared with the team)

o Incident management

o Problem management

o Change management

o Service improvement thought leadership and execution

o Pre- and post-implementation support

o Provide SME expertise for systems in scope

o Work with project for transition activities and ensure seamless support handover

o Work with wider team to build support capability and cross skilling

o Provide ideas which help success Barclays grow, engage and delight strategy

Essential Skills

o Working experience in Java, Unix & Linux operating systems

o Good knowledge of relational database architecture, Casandra or MongoDB database knowledge, well versed with SQLs

o Understanding of messaging queues, Kafka , Pulse ,RabbitMQ , Zoekeeper , Sparks etc

o Should had previously supported Cloud based applications

Desirable Skills

Engineering graduate either in computer, electronics telecom, information technology or MCA

About Us

Barclays is a transatlantic consumer, corporate and investment bank offering products and services across personal, corporate and investment banking, credit cards and wealth management, with a strong presence in our two home markets of the UK and the US Our goal is to become the bank of choice by providing superior services to customers and clients and supporting our stakeholders via a commercially successful business that generates long-term sustainable returns

Risk and Control Objective

All Barclays colleagues have to ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards

Your Application

To be considered for this role, click on the apply button now

https//jobsbarclayscouk/search-jobs/ & enter the Job ID

Barclays Values & Diversity

Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager We are an equal opportunity employer and we are opposed to discrimination on any grounds It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law

Also do find the link below

https//nowbarclayscom/WCP/content/intranet/en/functions/operations-and-technology/global-service-centre/EVPhtml

*Barclays recently announced the creation of a new world-class campus at Gera Commerzone located in Kharadi All Pune based roles will eventually start to move to this new campus starting September 2019 In the run up to that, during the course of 2018, there may be transitory movements of some roles to other temporary sites Please speak with your recruiter about the specific location plans for your role

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Banking
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : 200000-400000 P/A
Deadline : 06th Oct 2019

Key Skills:

Company Profile:

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