HDFC Bank - Branch Manager


Job Responsibility :

- Responsible for meeting the branch targets and adherence to all guidelines and regulatory requirements.

- Ensuring that customers get world-class services and their needs are understood and met through financial product offerings of the Bank

- Managing and monitoring performance of all the sales resources and attrition control of customers

- Recording & resolving complaints as per the specified process within the stipulated TAT

- Promoting all direct banking channels and ensuring that the customer is utilizing the same.

- Responsible for all related process checks as custodian of vaults and joint custodian of systems administration and setup within the branch

- Ensure all laid down system and process are followed as stipulated by Audit and Senior Management by carrying out Monthly / Periodic Verification of Audit-able items at branches

- Ensure that all staff are adequately trained on the Products of the bank and sales process. Make staff aware of various policies of the bank with regard to customer service and compliance

Please Note :

- Candidates who are locationally mobile shall be preferred

- Candidates with team handling experience ONLY should apply.



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People who search this job also searched for the following Keywords

Type Contract
Eligibility Not Mentioned
Role Not Mentioned
Industry Not Mentioned
Salary Not Mentioned
Experience 3 - 10 Years
Function Banking / Insurance
Openings Not Mentioned
Deadline 08th Apr 2017
PM Skills Not Mentioned