Credit Suisse is a leading global wealth manager with strong investment banking and asset management capabilities. Founded in 1856, Credit Suisse has expanded to be a global force employing over 45,000 people in 50 countries. With new leadership, a new strategy and a streamlined global organization, we are set for growth. We partner across businesses, divisions and regions to create innovative solutions to meet the needs of our clientsand to help our employees grow. It is a high priority for us to continually invest in our employees by providing ongoing opportunities for training, networking and mobility. Join us and lets shape the future of Credit Suisse together.
Define and deliver an effective service on-boarding/off-boarding governance and process.
Excellent in data analytics for products to drive efficiencies and opportunities for Operations
Thorough Knowledge of Operations to understand impact of onboarding Products and driving review meeting with Owners and Partners
Find opportunities from data and incidents to highlight automation opportunities to reduce demand of non-strategic products and incidents from the service.
Baseline financial and resource implications across the different service areas.
Understand future business demand and impact to financial and resource costs.
Build and maintain a support service partner map.
Define and deliver appropriate service reviews.
Define and maintain Service Level Dreams across all channels of support.
Define and maintain Service Level Dreams across all support tiers.
Deliver and maintain a Service Catalogue and Support Tier Membership
Maintain a Customer Mgmt Tool to track partner feedback across our support services
Opportunity to work across process setting with various functions like Cognitive and Digital, Operations, Costing, Service tiers etc
Establish service reviews with Service and App owners (Security, Teamwork, Productivity) to review existing demand, quality of support and forecast future demand
Review opportunities to improve service efficiency i.e. Non-strategic products, automation opportunities
Defining clear on-boarding and off-boarding process and ensuring service catalog represents clear representation of the organizations services that are being offered.
You possess degree in, Computer Science or equivalent
You have minimum 10-12 years of relevant experience in Service Delivery Management
You are self-starter, ability to lead and drive initiatives from concept to execution
You have strong communication in oral/written supplemented by strong presentation skills
Strong MS Office skills, with a particular focus on Excel and PowerPoint
Knowledge on financial / budgeting processes
You have positive relationship management and partner focus skills
You have the ability to enforce global policies, handle customer issues
You are focus on high quality delivery and continuous improvement of systems and processes
You have quick grasping and deep understanding of structural flows and ability to articulate effectively in senior management forums.
You have previous working experience in Investment Banking environment is preferable.
|Employment Type :||Full Time|
|Eligibility :||Any Graduate|
|Industry :||Financial Services/Stockbroking, Banking|
|Functional Area :||Finance|
|Salary :||800000-1200000 P/A|
|Deadline :||11th Aug 2019|
|View all Similar Jobs|
|Budgeting Jobs In Pune||Capital Budgeting Jobs In Pune|
|Sales Budgeting Jobs In Pune||IT Budgeting Jobs In Pune|
|HR Budgeting Jobs In Pune||Manpower Budgeting Jobs In Pune|
|Budgeting Skills Jobs In Pune||Revenue Budgeting Jobs In Pune|
|Budgeting Jobs In Maharashtra||Capital Budgeting Jobs In Maharashtra|
|Sales Budgeting Jobs In Maharashtra||IT Budgeting Jobs In Maharashtra|
|HR Budgeting Jobs In Maharashtra||Manpower Budgeting Jobs In Maharashtra|
|Budgeting Skills Jobs In Maharashtra||Revenue Budgeting Jobs In Maharashtra|
|Budgeting Jobs In Hyderabad||Capital Budgeting Jobs In Hyderabad|
|Sales Budgeting Jobs In Hyderabad||IT Budgeting Jobs In Hyderabad|
|HR Budgeting Jobs In Hyderabad||Manpower Budgeting Jobs In Hyderabad|
|Budgeting Skills Jobs In Hyderabad||Revenue Budgeting Jobs In Hyderabad|
|Budgeting Jobs In Bangalore||Capital Budgeting Jobs In Bangalore|
|Sales Budgeting Jobs In Bangalore||IT Budgeting Jobs In Bangalore|
|HR Budgeting Jobs In Bangalore||Manpower Budgeting Jobs In Bangalore|
|Budgeting Skills Jobs In Bangalore||Revenue Budgeting Jobs In Bangalore|
|Budgeting Jobs In Chennai||Capital Budgeting Jobs In Chennai|
|Sales Budgeting Jobs In Chennai||IT Budgeting Jobs In Chennai|
|HR Budgeting Jobs In Chennai||Manpower Budgeting Jobs In Chennai|
|Budgeting Skills Jobs In Chennai||Revenue Budgeting Jobs In Chennai|
|Budgeting Jobs In Mumbai||Capital Budgeting Jobs In Mumbai|
|Sales Budgeting Jobs In Mumbai||IT Budgeting Jobs In Mumbai|
|HR Budgeting Jobs In Mumbai||Manpower Budgeting Jobs In Mumbai|
|Budgeting Skills Jobs In Mumbai||Revenue Budgeting Jobs In Mumbai|
|Budgeting Jobs In Ahmedabad||Capital Budgeting Jobs In Ahmedabad|
|Sales Budgeting Jobs In Ahmedabad||IT Budgeting Jobs In Ahmedabad|
|HR Budgeting Jobs In Ahmedabad||Manpower Budgeting Jobs In Ahmedabad|
|Budgeting Skills Jobs In Ahmedabad||Revenue Budgeting Jobs In Ahmedabad|
|Budgeting Jobs In Gurgaon||Capital Budgeting Jobs In Gurgaon|
|Sales Budgeting Jobs In Gurgaon||IT Budgeting Jobs In Gurgaon|
|HR Budgeting Jobs In Gurgaon||Manpower Budgeting Jobs In Gurgaon|
|Budgeting Skills Jobs In Gurgaon||Revenue Budgeting Jobs In Gurgaon|
|Budgeting Jobs In Noida||Capital Budgeting Jobs In Noida|
|Sales Budgeting Jobs In Noida||IT Budgeting Jobs In Noida|
|HR Budgeting Jobs In Noida||Manpower Budgeting Jobs In Noida|
|Budgeting Skills Jobs In Noida||Revenue Budgeting Jobs In Noida|
|Budgeting Jobs In Chandigarh||Capital Budgeting Jobs In Chandigarh|
|Sales Budgeting Jobs In Chandigarh||IT Budgeting Jobs In Chandigarh|
|HR Budgeting Jobs In Chandigarh||Manpower Budgeting Jobs In Chandigarh|
|Budgeting Skills Jobs In Chandigarh||Revenue Budgeting Jobs In Chandigarh|
-or-Upload Your CV Max 2 MB, doc, docx, rtf, pdf
We will fill your details
Salary trends based on over 1 crore profilesView Salaries
All rights reserved © 2018 Wisdom IT Services India Pvt. Ltd
Writing exams and showing ratings will increase shortlisting your profile by
Wisdomjobs.com is one of the best job search sites in India.
Wisdomjobs.com is one of the best job search sites in India.