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Job Description:



    Posting Date Jan 01 , 2019

    Job Number 1900000I

    Job Category Food and Beverage & Culinary

    Location Pune Maharashtra FFI , Pune , Maharashtra VIEW ON MAP

    Brand Fairfield Inn & Suites

    Schedule Full - time

    Relocation No

    Position Type Management

    Start Your Journey With Us

    Fairfield Inn & Suites by Marriott allows guests to travel with confidence by giving them just what they need at an exceptional value. As a member of our team youll deliver outstanding service so travel is easy , comfortable and productive for our guests. Find Your World at Fairfield Inn & Suites by Marriott.

    JOB SUMMARY

    Position responsible for assigned food and beverage / culinary operations. Oversees guest and employee satisfaction , maintaining standards and meeting or exceeding financial goals.

    CANDIDATE PROFILE

    Education and Experience

    High school diploma or GED; 3 years experience in the food and beverage , culinary , or related professional area.

    OR

    2 - year degree from an accredited university in Food Service Management , Hotel and Restaurant Management , Hospitality , Business Administration , or related major; 1 year experience in the food and beverage , culinary , or related professional area.

    CORE WORK ACTIVITIES

    Assisting in Food and Beverage Operations

    Creates and nurtures a property environment that emphasizes motivation , empowerment , teamwork , continuous improvement and a passion for providing service.

    Provides excellent customer service to all employees.

    Responds quickly and proactively to employees concerns.

    Uses coaching skills throughout the property.

    Demonstrates self confidence , energy and enthusiasm.

    Motivates and encourages staff to solve guest and employee related concerns.

    Ensuring Exceptional Customer Service

    Provides excellent customer service.

    Responds quickly and proactively to guests concerns.

    Understands the brands service culture.

    Sets service expectations for all guests internally and externally.

    Takes ownership of a guest complaint / problem until it is resolved or it has been addressed by the appropriate manager or employee.

    Follows up to ensure complaints have been addressed to the guests satisfaction.

    Develops a relationship with all guests to build repeated clientele internally and externally.

    Additional Responsibilities as Assigned

    Complies with all corporate accounting procedures.

    Assists GM as needed with annual Quality audit.

    Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability , veteran status or any other basis protected under federal , state or local laws.

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate,
Post Graduation Not Required
Industry : Travel, Hotels, Restaurants, Airlines, Railways
Functional Area : Hotels, Restaurants
Role : F&B Manager
Deadline : 23rd Feb 2019

Key Skills:

Desired Candidate Profile:

Please refer to the Job description above

Company Profile:

Marriott

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels , Marriott Internationals flagship brand with more than 500 global locations , is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels , you will help keep this promise by delivering premium choices , sophisticated style , and well - crafted details. With your skills and imagination , together we will innovate and reinvent the future of travel. JW Marriott is part of Marriott Internationals luxury portfolio and consists of more than 70 beautiful properties in gateway cities and distinctive resort locations around the world. Our associates deliver sophisticated and warmly authentic service in a comfortable and luxurious atmosphere that cultivates fulfilling experiences for both our associates and our guests

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