• Hexaware - Service Delivery Manager - Airline Domain Jobs in Chennai

  • Hexaware
  • Save Job
  • 15 - 20 Years
  • Posted : above 1 month

Job Description:







- 15+ yrs of experience in Travel and Transportation industry (preferably Airline industry)

- Improve project profitability by reducing buffers, planning rotation, grade mix, improving utilization and project location

- Monitor progress of projects and update the Account manager / DH

- Risk & Opportunity identification, mitigation planning and monitoring Walkthrough of Account Plan with Project Managers

- Prepare consultant plan and plan for right consultant mix

- Ensure quality of product delivered

- Review Project Metrics/ SLAs and their achievement and take corrective action

- Review Project risk & opportunities and initiate appropriate action

- Timely billing in line with payment milestones

- Track customer complaints and escalations to closure

- Improve productivity of the team by initiating and tracking CVAs and improvement actions

Profile Summary:

Employment Type : Full Time
Salary : 1400000-2000000 P/A
Deadline : 31st Jul 2019

Key Skills:

Company Profile:

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