Job Description:

  • Team will get query/incident/request from End-User
  • End-User account administration
  • Solution feature and workflow guidance 
  • Capture the problem statement/context and End-User details
  • Responsible for opening and closing the ticket
  • Handle End-User request, respond with specific reports/logs 
  • Coordination with Internal technical team for incident/problem resolution.

  • Profile Summary:

    Employment Type : Full Time
    Eligibility : Any Graduate
    Industry : Telecom
    Functional Area : Operations/Customer Service/Telecalling/Backend
    Role : ITES Operations
    Deadline : 23rd Feb 2019

    Company Profile:

    Not Mentioned

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