Kerala Postal Circle Previous Year old Question Papers | 56690


Kerala Postal Circle Previous Year old Question Papers:

Project Arrow was launched in April 2008.The project plans to upgrade post offices in urban and rural areas, improving service and appearance into a vibrant and responsive organization and to make a visible and positive difference.The project aims to create an effective, friendly environment for staff and customers, providing secure IT services and improving mail delivery, remittances (electronic and manual) and postal-savings plans. Core areas for improvement are branding, information technology, human resources and infrastructure.

The project to improve service has been implemented in more than 23,500 post offices, and 'Look & Feel ' improvements have been made in 2,940 post offices. The Department of Posts received the Prime Minister's Award for Excellence in Public Administration during 2008–09 for "Project Arrow – Transforming India Post" on 21 April 2010.Multipurpose counter machines with computers were introduced in post offices in 1991 to improve customer service and increase staff productivity. 25,000 departmental post offices out of 25,464 were computerized between as of 2011–2012. In 2012, a plan costing ₹1,877.2 crore (US$260 million) was formulated to computerize rural post offices.

A ₹4,909 crore (US$680 million) project for computerization and networking of 1.55 lakh post offices across the country is being currently Implemented by the government. Telecom Minister Ravi Shankar Prasad said the project involves a central server enabled integrated, modular and scalable solution for all operations of the Department of Posts including Core banking and Insurance solutions in all departmental post offices.

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